
Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Stephen Perkins has done it again! Stephen Perkins has helped my family since 2008! He has never let us down. He is my personal car dude! Call him today and drive home today. Stephen Perkins has helped my family since 2008! He has never let us down. He is my personal car dude! Call him today and drive home today. More
Never or try to buy here Avoid I went there twice! Once back in February and once this month (October). First time was a 2014 Hyundai Veloster. It was priced 11k, I made my offer an I went there twice! Once back in February and once this month (October). First time was a 2014 Hyundai Veloster. It was priced 11k, I made my offer and they kept trying to run my credit and I told them over and over that I have my bank done already and was ready to buy if the price was right. I left there not buying the car. Recently I went there because looking for a 2015 Kia Optima. The sales man kept saying that I was looking for a 2011 when I clearly said 2015. Even after showing him the post of the car I came to test drive, he kept looking for the 2011 model. I test drive a 2016 kia optima just to see even if I would like the car even if they don't have the car I want. After the test drive I went inside and simply told the salesman that I wasn't interested. I just told him it was not the car I want. He press on trying to make me buy. He ask for how much I would like to pay for a car loan. I told him that my payment of $200 a month can only get me a $8000 car only. I looked at him and I felt disrespected. After that he look lost when he did the math on his phone was proved wrong by his phone. He kept trying to get me to buy the car but I said no and left to another dealer! My final thoughts was that this is not a place I want to visit again. To be under mind that you can afford a car. More
Informative and Speedy Friendly and fast, they never left us waiting too long, and explained everything well. Every question was answered in detail, and the assistant was ve Friendly and fast, they never left us waiting too long, and explained everything well. Every question was answered in detail, and the assistant was very nice and knowledgeable. More
Excellent service department Brought my Kia forte in for a engine noise they diagnosed it right away and said I needed a new engine covered under warranty. They gave me a rental w Brought my Kia forte in for a engine noise they diagnosed it right away and said I needed a new engine covered under warranty. They gave me a rental while they waited for the parts to arrive took about two weeks the entire time they would call and give me updated as soon as the car was finished they called and said I was all set to go they even took the time to explain everything that had to be replaced More
awesome service department Got my oil change done today. The service team took care of me well. They also clean my car out without question. I recommend this dealership to every Got my oil change done today. The service team took care of me well. They also clean my car out without question. I recommend this dealership to everyone. More
Easiest process ever Rio and Kevin made the process of buying a car easy. Kevin and Rio’s were straight forward and were dedicated to getting me a car. They were very poli Rio and Kevin made the process of buying a car easy. Kevin and Rio’s were straight forward and were dedicated to getting me a car. They were very polite and helpful. More
thank you Rio for saving me money Rio helped me lower my car payment! Thank you so much for lowering my payment! Come visit teamtosa with and car and financial questions you may have!! Rio helped me lower my car payment! Thank you so much for lowering my payment! Come visit teamtosa with and car and financial questions you may have!!! More
Rio & Mike My car buying process started off online and finding 4-5 vehicles I liked at Russ Darrow Wauwatosa. Next I called Valerio and explained my credit hist My car buying process started off online and finding 4-5 vehicles I liked at Russ Darrow Wauwatosa. Next I called Valerio and explained my credit history and employment status. I was able to send over my application quickly and needed documents to get the ball rolling while I wasn't there, which helps when you are a working mother and wife. I can tell he worked day and night on trying to get me the best payment option. When we finally arrived at the dealership, Mike was outstanding and efficient with getting us into our new family vehicle. Signing the papers was a breeze and fun. They even made our kids feel welcomed. Ever since my purchase, I have been singing Valerio and Mike's praise. As long as they work at Russ Darrow, I will never go to a different dealership for future purchases. More
Best customer service ever. Family feel to this location I've been to 2 other russ darrows and out of all that I've went to nothing compares to this location if I could come there for everything I could and I've been to 2 other russ darrows and out of all that I've went to nothing compares to this location if I could come there for everything I could and would like I told you More
Absolutely Perfect! Quick & easy service and assistance. I was given very thorough explanations to all of my crazy questions. Clean & organized facility and the sweetest Quick & easy service and assistance. I was given very thorough explanations to all of my crazy questions. Clean & organized facility and the sweetest of employees. Quite simply a perfect experience! More