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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,477 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,477 reviews
June 16, 2025
We found Brianna to be upbeat, personable, energetic, and knowledgeable. Her enthusiasm made the car buying experience fun! knowledgeable. Her enthusiasm made the car buying experience fun! More
by MICHAEL ATOLS
Verified Customer
June 15, 2025
I had a great time at this dealer. Shopping experience was excellent. The process was quick and staff were friendly. Thank you so much again for your help with the purchase of my first Shopping experience was excellent. The process was quick and staff were friendly. Thank you so much again for your help with the purchase of my first car ! More
by milca
June 15, 2025
I was in for service Aug 2024 tire rotation, my truck was too large for the alignment rack, so they did not align tires. They side swiped the side of my truck bringing it into the building. Never bothered t too large for the alignment rack, so they did not align tires. They side swiped the side of my truck bringing it into the building. Never bothered to tell me or fix what they did. I saw it when I picked it up, white paint all down the side of my black truck. The service manager immediately took the truck and got the paint off, no scratches seen. A day later I noticed that they had hit the running board as well denting it a bit and the end cap was missing. They ordered the part and it finally arrived in Jan 2025, I went in for them to install it and it was the wrong part. They would order another. Never heard from them again. I left messages and called, no response. I will not be going back there again. More
by monzna1968
June 15, 2025
Everyone is knowledgeable The showroom was very clean and the cars in the showroom were well maintained, all the personal were friendly and knew exactly what was going on for the day the cars in the showroom were well maintained, all the personal were friendly and knew exactly what was going on for the day More
by a7xkyle13
Employees Worked With
Grayson Ludovicus, Grayson Ludovicus
June 15, 2025
Everyone is knowledgeable The showroom was very clean and the cars in the showroom were well maintained, all the personal were friendly and knew exactly what was going on for the day the cars in the showroom were well maintained, all the personal were friendly and knew exactly what was going on for the day More
by a7xkyle13
Employees Worked With
Grayson Ludovicus, Grayson Ludovicus
June 14, 2025
You guys are very nice and respectful and very informative and get the job I was in and out informative and get the job I was in and out More
by ANTHONYSTEINLE5
Employees Worked With
Other Employees :
Edward Porter, Duraymus Waddy-Love
June 14, 2025
Learning about and purchasing our Kia was an easy and pleasant experience. Have not used the service department yet, but expect it will be good. pleasant experience. Have not used the service department yet, but expect it will be good. More
by RICHTER.ANITAJ
Employees Worked With
June 14, 2025
Great service department. I take my vehicle for oil changes. As always on time and quick service. I take my vehicle for oil changes. As always on time and quick service. More
by Kim
Employees Worked With
June 14, 2025
Thank you so much for taking care of my vehicle ? ? With the help of your service dept., I keep my vehicle for a long time!!! ? With the help of your service dept., I keep my vehicle for a long time!!! More
by Little bernie
June 13, 2025
The dealership is very attentive to myself and needs and answers any questions. Serena is very smart and helpful and courteous. They always keep me informed on what is going on. answers any questions. Serena is very smart and helpful and courteous. They always keep me informed on what is going on. More
by ANTHONYAUSTIN19651965
Employees Worked With
