Russ Darrow Kia of Wauwatosa

Clean facility, great sales people and good attitude from all staff members at this location all staff members at this location More

First time purchasing a brand new vehicle and I was super nervous, Fortunately I had the pleasure of working with Bernardo, Kumasi, Jaylen, and Steven. They were all extremely friendly, helpful, and concise. nervous, Fortunately I had the pleasure of working with Bernardo, Kumasi, Jaylen, and Steven. They were all extremely friendly, helpful, and concise. They definitely have a great team to work with and without hesitation I would recommend Bernardo to anyone looking to purchase a vehicle! More

Car Buying with Valencia = 11/10 Experience This was my first time buying a car, and I’m so grateful to have been able to work with Valencia! She went above and beyond to make the process as smooth as p my first time buying a car, and I’m so grateful to have been able to work with Valencia! She went above and beyond to make the process as smooth as possible on my end, and made me feel like the most important customer at Russ Darrow. She also put in a lot of time to listen to me in order to understand my vision of the “perfect car” and handled my indecision and anxiety without pressure. I truly appreciate her patience with me! She absolutely helped me feel confident that I was making the right decision, and I ended up leaving the dealership with my dream car. As a young person, it was also really nice to work with someone the same age as me. I know she had my best interest at heart and really got me. If you’re looking for an endlessly kind, super fun, and LGBTQ+ friendly female salesperson, you will 1000% love working with Valencia. I also had the pleasure of working with my best friend’s dad, Mike Duda. He made the experience so much fun, as always! He also made sure that I was choosing the safest options, and looked out for me in the way I know my own dad would. I appreciate how he patiently and thoroughly explained the offer to me. Mike is another really great person at Russ Darrow, and he will make you feel super excited about whatever car you’re choosing. Special shout outs to Jaylen and Steven as well! More

Jason did a great job facilitating our deal over phone/email! I would recommend working with him in the future! - Steve phone/email! I would recommend working with him in the future! - Steve More

They did a great job getting me the right price for my trade in and getting a new car from you. trade in and getting a new car from you. More

Excellent service, thanks to Maricel and Bernardo for the attention, they were very kind to me, I highly recommend them. Bernardo very friendly thank you very much. attention, they were very kind to me, I highly recommend them. Bernardo very friendly thank you very much. More

Friendly people, they were patient with me as I had concerns, but reassured me through every step. I am a little skeptical of some of their business practices though. There was apparently no wiggle roo concerns, but reassured me through every step. I am a little skeptical of some of their business practices though. There was apparently no wiggle room on the price because it had "increased overnight by 3k", but yesterday's price would be honored "just for me" . A $500 dollar discount would have been a drop in the ocean for them! More

Great customer service. Loved our salesman !!!! Good guys at Kia Darrow. Intend to purchase all our vehicles there for now on . Loved our salesman !!!! Good guys at Kia Darrow. Intend to purchase all our vehicles there for now on . More

Tiara was really helpful and a lot of fun to work with. I would definitely buy a car again from her. I would definitely buy a car again from her. More

Very reasonable price compared to other dealerships. Sazare went out of his way to assist me throughout the process. He was very positive with great customer service. Sazare went out of his way to assist me throughout the process. He was very positive with great customer service. More