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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview
Employees
Reviews
Vehicles
4.5
1,474 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,474 reviews

June 06, 2025

Dogan and Alyssa were amazing with helping me with my next purchase. They went above and beyond which made this the best car buying experience, by far! More

by XXHK23XX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa, Dogan
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Jun 06, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

June 05, 2025

Awesome Great Fantastic Professional Quick Reliable Respectful Dependable Kind Responsible Reasonable Consistent On time Great work More

by SUGGSDERRICK1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

June 04, 2025

Rip off their customers one this next week that, not doing what's right, never coming back More

by KGAMES125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Athanasios Almouti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ajmal Taujoo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of names , Edward Porter
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Jun 08, 2025 -

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Matt Kiscellus matt.kiscellus@russdarrow.com

June 04, 2025

Loved the service follow up from texts and phone calls. The service team was quick to get me in for my oil change. More

by DONALDJACOBJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Porter
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Jun 04, 2025 -

Russ Darrow Kia of Wauwatosa responded

Donald, thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

June 04, 2025

Good communication regarding my service and recommendations they had on updates I should make. The service was very quick and thorough. More

by KFRITZ96
Recommend Dealer
Yes
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Jun 04, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Kiscellus matt.kiscellus@russdarrow.com

June 04, 2025

The staff was Nice friendly and fast. Everything was easy and efficient and they had snacks More

by faithboogie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ajmal Taujoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Porter
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Jun 04, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

June 03, 2025

This dealership is amazing, everyone that helped me (Bernardo, Waddy-Love, Lamont) was very kind and helpful! More

by Daniela Fermaint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Games
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duraymus Waddy-Love
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Jun 03, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

June 02, 2025

Very pleased with service, how quickly the problem was diagnosed and done fast. Car now is running fine. More

by TaylorMade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

June 02, 2025

Bernie was great. The overall experience was generally pretty good, but there were some frustrating moments related to the finance department. More

by DAVEW2554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Freiheit
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Russ Darrow Kia of Wauwatosa responded

Dave, thanks for sharing your experience with Russ Darrow Kia of Wauwatosa. Bernardo and our team appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

June 02, 2025

Edward made my experience hassle free. I will recommend my friends and family to come here for their next service. More

by M.montalvo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Porter
Report | Print
Jun 02, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

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