Russ Darrow Kia of Wauwatosa - Service Center

Was busy multi-tasking while attempting to train a new employee. Was still considerate and accommodating and easy to work with. employee. Was still considerate and accommodating and easy to work with. More

Everyone I was in contact with was very welcoming and attentive. I was informed before the service what the total estimated cost would be so there were no surprises. I liked the fact I was provided with attentive. I was informed before the service what the total estimated cost would be so there were no surprises. I liked the fact I was provided with a video showing what was done to my vehicle. The estimated wait time was accurate. I was overall very satisfied with the service. Just one question: is it customary to leave the paper hang tag and floor protector in the vehicle after service? I do not recall the paper floor mat being left in the past. More

Great staff, thanks a million -six seven eight nine ten eleven twelve thirteen fourteen fifteen eleven twelve thirteen fourteen fifteen More

2nd oil change, no tire rotation due to them not having a part for tires part for tires More

This was my second time there. It took 2 hours just for an oil change. The first time, they did a lot more work and it only took an hour—and they explained everything to me along t It took 2 hours just for an oil change. The first time, they did a lot more work and it only took an hour—and they explained everything to me along the way. This time, I was just left waiting with no updates. More

While I think it’s a great service center, I feel the prices are starting to get too high and I am considering shopping around for basic oil change maintenance. prices are starting to get too high and I am considering shopping around for basic oil change maintenance. More

Love Kia Tosa always friendly people and they do a great job with Customer Service job with Customer Service More

Connor from the service center is very nice and helpful. He shows compassion and does a great job of returning calls and following up in the message app. I came in for service back in March, issues continue He shows compassion and does a great job of returning calls and following up in the message app. I came in for service back in March, issues continued. Problems with the vehicle are becoming larger and more complex. I haven’t had my original vehicle since. More

Everyone was kind and made sure we were taken care of everything was fone in a timely manner everything was fone in a timely manner More