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Russ Darrow Kia of Wauwatosa - Service Center

Wauwatosa, WI

4.4
326 Reviews
Call Service Center (414) 404-8345

326 Reviews of Russ Darrow Kia of Wauwatosa - Service Center

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April 30, 2025

Explained everything well and was very upfront with the services. Gave me the best price for the services required. More

by brewersjg3
Recommend Dealer
Yes
Employees Worked With
Edward Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Porter
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Apr 30, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

April 30, 2025

Friendly staff. .gives accurate times to expect having service completed. Appreciated the video of what was done ..for it to be even better video what they are doing More

by OLSPLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2025

Quick easy friendly Polite explained well Funny bright happy attitude informative professional Personable calm smiling More

by shelly schoenung
Recommend Dealer
Yes
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Apr 29, 2025 -

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2025

Great job for my car. After changing oil, car had the signal of engine. They fixed it well. More

by SeonJoo Oh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

April 29, 2025

Great customer service! In and out in no time! There is an issue as my car is now leaking oil since the oil change. Your dealership is the second Russ Darrow dealership to n More

by loridev71
Recommend Dealer
Yes
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Apr 29, 2025 -

Russ Darrow Kia of Wauwatosa responded

Lori, we appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Matt Kiscellus matt.kiscellus@russdarrow.com

April 27, 2025

Awesome friendly efficient responsive customer satisfaction at its highest theykoa really does a great job More

by VENCEBOOKER92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

April 24, 2025

Caring polite and professional Committed especially with addressing any problems that I have experienced with my vehicle More

by KENNYSAYGO694
Recommend Dealer
Yes
Employees Worked With
Alizabeth Mickelson
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Apr 24, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

April 24, 2025

Sarena has always been my goto service advisor at Tosa Kia. Treats customers well informed. More

by VetNavyChief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

April 22, 2025

Our sales rep was baked Brianna and she was excellent. From intake to sale we had a great experience. More

by SAVINES
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarena Hansen
Report | Print
Apr 22, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

April 20, 2025

Very good service to satisfaction I Took care of all of my concerns in Mary satisfactory mannerwould recommend them to anybody More

by Greg rich 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ajmal Taujoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

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