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Russ Darrow Kia of Wauwatosa - Service Center

Wauwatosa, WI

4.3
409 Reviews

409 Reviews of Russ Darrow Kia of Wauwatosa - Service Center

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September 30, 2019

I had a problem with my tire and rim, and I gotta say despite having it fixed, what made it better was the familiar atmosphere that every single one of the team members bring, specially in this case work More

by libnitorrijos88
Recommend Dealer
Yes
Employees Worked With
Michael Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Games
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon, Gaétano “Rio” Dacquisto
September 20, 2019

New key fob Super easy dealership to deal with. I was in need of a new key fob & they didn’t have any on hand but ordered some for me right away. I was able to br More

by Abbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember who I worked with
September 10, 2019

Good service I’ve been coming here for years now and almost always work with Dave. He is always courteous, knowledgeable and helpful. I appreciate his honesty and More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Potkonjak
September 04, 2019

Car Detailed Had my wife's car detailed. They missed a few spots. Ryan was sincere when he apologized. He asked Robert to attend to the issues. When I picked u More

by Eli P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Seif Lynn Seif, Dave Potkonjak, Ryan "Shoe-Puck", Robert no last name.
August 24, 2019

Staff was very polite and helpful - they couldn’t have been. Work was done in a timely manner and staff was very nice. Everyone made me feel comfortable and explained what was available to me during my wait. More

by Dave 7913
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
D'Airius Fisher
April 23, 2019

Used car purchase/Finance Department/oil change Used car purchase a pleasant experience, liked the sales person and used car manager. Finance paperwork horrible experience and we put down 90% in ca More

by Toyota purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
wound rather not name a person
March 27, 2019

Follow-up repair to previous service. I'd had my car in for oil change & tire rotation service on the weekend. Upon leaving, I noticed a vibration through the steering column. I called t More

by che2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon
March 21, 2019

Oil change Great dealership. Friendly helpful staff. Great experience everytime im there. Ryan always smiling and friendly and great at providing updates if its More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nikolaus
February 28, 2019

Pleasant Surprize !!!! I have had my Kia Sorrento serviced at Wauwatosa location before and have always been pleased with not only the work but also the helpful friendly sta More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nikolaus
February 15, 2019

Oil changes Everyone at this location is amazing. The service dept staff is awesome. I will not take my vehicles anywhere else for oil changes and other services More

by Amanda2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nikolaus, David Potkonjak
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