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Russ Darrow Mazda of Greenfield
Greenfield, WI
844 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 844 reviews
September 13, 2025
Scheduled a recall service over the phone, confirmed the day and time with scheduler. I called the day before to confirm the appointment time, only to be told that my appointment time had already passed. Th day and time with scheduler. I called the day before to confirm the appointment time, only to be told that my appointment time had already passed. The person who scheduled me chose the incorrect date. Wasn't sent any texts or emails either. I was told to come in at the time we had down on my schedule. Went in and needed to create a profile as this was my first time at this location, which felt like it could have been completed over the phone. When the service was complete I was given my keys and told my car would be right outside the doors. I walked around trying to find it and had to go back inside to find someone to help. My car had been parked all the way in the back lot, which I never would've found in my own. The employee's were wonderful, just systemic changes that should be implemented. I only came to this location for this recall service, I will be returning to my usual Mazda dealer for the future. More
by FAL
Verified CustomerEmployees Worked With
September 13, 2025
Maxwell is always professional and very very detailed. As well u dont wait long which is a bonus. As well u dont wait long which is a bonus. More
by sassyjetl247
September 12, 2025
It was a decent experience I would say at Russ Darrow Mazda, to have my car serviced Mazda, to have my car serviced More
by VILLAHILARIO
Employees Worked With
September 10, 2025
My experience with Ethan was extremely good. I have liked my new car. When I in the process or being shown the vehicle I was told the vehicle comes with two mats, but it was handed to me was onl I have liked my new car. When I in the process or being shown the vehicle I was told the vehicle comes with two mats, but it was handed to me was only one set of mat, I had to purchase another set of mats More
by srcelestinekalunge
September 08, 2025
Excellent customer service and professional in all aspects of the job done. Definitely would recommend this shop. aspects of the job done. Definitely would recommend this shop. More
by M.TOMCZAK.ART
Employees Worked With
September 07, 2025
Great service. He got me the car i wanted and was very responsive. It was a good experience and buying a car is hardly ever a good experience He got me the car i wanted and was very responsive. It was a good experience and buying a car is hardly ever a good experience More
by JKB717
Employees Worked With
September 06, 2025
The dealership is very clean and very good facility and the service staff are efficient and friendly. the service staff are efficient and friendly. More
by SINDY.SAUVER
Employees Worked With
September 05, 2025
This is the best dealership. Everyone there is so helpful. They really care about their customers. They go out of their way to give the customers what they want. Everyone there is so helpful. They really care about their customers. They go out of their way to give the customers what they want. More
by Rosie Letteer
September 05, 2025
They were polite, helpful, sought best deal and interest rate. Good Experience, I would recommend. rate. Good Experience, I would recommend. More
by YMT1029216
September 04, 2025
Fast, friendly service. Comfortable lounge/lobby area with snacks and internet service. Video inspection of the vehicle is helpful and well done. Comfortable lounge/lobby area with snacks and internet service. Video inspection of the vehicle is helpful and well done. More
by Scott A
