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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.6
1,167 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 1,167 reviews

November 07, 2026

Fast efficient friendly service, requiring a fifteen word statement here is irritating at best and reason for forgoing future reviews! More

by tmjyock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2026

It's clean. Service is prompt., polite, and is very good at explaining things to me. More

by JINIAN0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2026 -

Russ Darrow Mazda of Greenfield responded

We're pleased the service on your Mazda CX-5 was efficient and courteous, with clear explanations along the way. Your recognition of our clean dealership is appreciated, too. Nick Saidai nick.saidai@russdarrow.com

November 05, 2026

Great customer service! they went above and beyond to help me when I came in on the wrong day for my appointment. They still were able to fit me and perform the services I More

by Kwaldoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Shultz is the person that helped me and he was fantaric
Nov 05, 2026 -

Russ Darrow Mazda of Greenfield responded

Our team was happy to fit you in and complete the services your Mazda CX-9 needed, even with the appointment date mix-up. Your kind words about the extra effort mean a lot to us! Nick Saidai nick.saidai@russdarrow.com

October 29, 2026

They took of me promptly and professionally. I didn't have an appointment but the dealership fit me in which made me very happy More

by Steve Itsines
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Oct 30, 2026 -

Russ Darrow Mazda of Greenfield responded

We're pleased our service team could fit in your Mazda CX-90 without an appointment. It's great to hear you felt well cared for and weren't kept waiting. Nick Saidai nick.saidai@russdarrow.com

October 27, 2026

Very accommodating with service and thorough. Every onexwas pleasent and they didnt try to upsell anything. More

by TOMMOMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Russ Darrow Mazda of Greenfield responded

We're glad our team accommodated your needs during service on your Mazda3 without pressuring you to add anything extra. Your kind words about their attention to detail and welcoming approach mean a lot to us. Nick Saidai nick.saidai@russdarrow.com

October 24, 2026

Mazda is a great car for anyone looking for reliability. I do not recommend this dealership especially if you are looking to trade in a vehicle. I was given a price online and drove an hour to get there jus More

by Anas Abuzoor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Palomares Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Nick Saidai nick.saidai@russdarrow.com

October 22, 2026

It was really good, I just had a complimentary oil change but I thought they should have provided a car wash. No big deal More

by kr
Recommend Dealer
Yes
Oct 23, 2026 -

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

October 22, 2026

It was fine. Like most car dealerships everything happens slow The entire process is slow More

by kr
Recommend Dealer
Yes
Employees Worked With
Donovan
Oct 23, 2026 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

October 22, 2026

For the 2nd time the wrong mileage sticker was placed on my car for my next oil change. Sticker was less miles than when arrived. More

by Billsallpaidoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

October 18, 2026

They kept my car for 3 days to end up telling me they don't even have the right tools to perform the diagnostic. More

by Languiano265
Recommend Dealer
No
Employees Worked With
Ernesto
Oct 19, 2026 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

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