Russ Darrow Mazda of Madison

The staff were mostly helpful. Cung is highly knowledgeable and trustworthy salesperson and very easy to work with. Cung is highly knowledgeable and trustworthy salesperson and very easy to work with. More

I worked with Kyle. He was patient and answered all my questions. He followed up with me after I took the car home. He was very attentive and I felt he answered all my q He was patient and answered all my questions. He followed up with me after I took the car home. He was very attentive and I felt he answered all my questions! Everyone was incredibly nice! More

Excellent service. Very personable and thorough. Would highly recommend and will definitely consider for any future car buying needs. Very personable and thorough. Would highly recommend and will definitely consider for any future car buying needs. More

60000 service came up during 95,000 checkup. How does the happen? Vet confusing and communication from your dealer is not reaching me when it should. How does the happen? Vet confusing and communication from your dealer is not reaching me when it should. More

Brandon was very thorough and patient with all of our questions. We came in not knowing what car we wanted to get, only letting him know our thoughts on what we needed. Brandon educated us on the best ch questions. We came in not knowing what car we wanted to get, only letting him know our thoughts on what we needed. Brandon educated us on the best choice and was very helpful with finalizing a vehicle that we are loving so far. More

Efficient. Friendly. Clear and specific. Good treats. Car wash. Comfortable place to wait. On time. Friendly. Clear and specific. Good treats. Car wash. Comfortable place to wait. On time. More

The service advisor was very nice to talk with and explained everything to me. Thanks. explained everything to me. Thanks. More

Our appointment was for 6:00. There was one of the finance guys that was got sick that day so we waited our turn. Staff was sorry and very appologetic regarding. It was no big dea There was one of the finance guys that was got sick that day so we waited our turn. Staff was sorry and very appologetic regarding. It was no big deal things happen and that's life. Kyle was great went above and beyond to make sure we comfortable and ok. My daughter wanted to test drive a CX 90 when we were waiting for our new car and Kyle made it happen. Looking forward to many years with our CX 50 and Russ Darrow. Love our new car. More

This is the 3rd car we have bought here, and all experiences have been outstanding--great deals and personalities with whom we have worked. Kyle is exceptional and a pleasure to work with--very cal experiences have been outstanding--great deals and personalities with whom we have worked. Kyle is exceptional and a pleasure to work with--very calm, polite, relaxed and competent in all ways. Well done! More

Everyone who I have encountered at this dealership has been nothing but kind and helpful. Initially got my car at another Mazda dealership in Milwaukee which was a fiasco in and of itself, but throughout been nothing but kind and helpful. Initially got my car at another Mazda dealership in Milwaukee which was a fiasco in and of itself, but throughout my issues they still helped get my audio issue fixed here in Madison. When I brought my car in this past weekend for new spark plugs, I thought I would ask if I could get the oil changed while it was in and they were able to accommodate adding on the oil change to my service. I would highly recommend Russ Darrow Mazda of Madison to friends if they were looking to get a Mazda! More