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Russ Darrow Mazda of Madison
Madison, WI
759 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 759 reviews
July 30, 2025
Had an amazing experience and had a lot of knowledge. Made buying a car so much easier! Made buying a car so much easier! More
by RACHEL.RECKNER16
Verified Customer
July 27, 2025
Clear communication with agent, clear communication of issues and repairs. It was handled quickly and I appreciated them getting me a Lyft from work back to the service center. issues and repairs. It was handled quickly and I appreciated them getting me a Lyft from work back to the service center. More
by SOKURH91
Employees Worked With
Caitlin-service
July 24, 2025
Vast, informative, well mannered, easy going, warm. The video was top notch with information. Amazing teamwork The video was top notch with information. Amazing teamwork More
by RILEYGENZ1
Employees Worked With
Other Employees :
Brittany Mulhern, Victoria Schwartz
July 22, 2025
The service was quick and efficient. I like the video by the mechanic detailing the work done. The waiting area is clean and the snacks are appreciated I like the video by the mechanic detailing the work done. The waiting area is clean and the snacks are appreciated More
by ellen.robinson
Employees Worked With
July 19, 2025
Very friendly staff and made my purchase very easy. Only suggestion is to provide sales staff access to parts after hours so I could have picked up weather floor mats or other accessories while I was Only suggestion is to provide sales staff access to parts after hours so I could have picked up weather floor mats or other accessories while I was purchasing the car More
by JRWRIGHT0126
July 19, 2025
Great Experience at Russ Darrow Mazda in Madison with Dan Smith. Very Friendly, knowledgeable, and accommodating. We had a hard time making up our mind and test drove the CX90, CX 50, and CX5. In the end, Smith. Very Friendly, knowledgeable, and accommodating. We had a hard time making up our mind and test drove the CX90, CX 50, and CX5. In the end, we realized we didn't need all the room of the CX90, and while the CX 50 is a real nice car, Dan realized the CX 5 would be a better fit for our needs. He explained the differences and worked hard to be sure we were getting not only what we wanted but what we needed. Excellent work from start to finish! And Kody Cathman in Finance made the dreaded paperwork a piece of cake. More
by Lyn Pace
July 18, 2025
It was easy, quick, and efficient. Josh was courteous and able to easily explain what was going on Josh was courteous and able to easily explain what was going on More
by PATRICIA.COYNE13
July 18, 2025
Very pleased for the service on my car at Mazda Russ Darrow. Their associates were very professional and they delivered quality service. Darrow. Their associates were very professional and they delivered quality service. More
by Will
July 17, 2025
Very poor communication. ...no replacement sticker for oil change and the advisor told me they had reset the vehicles maintenance computer which they did not......I'm not even ...no replacement sticker for oil change and the advisor told me they had reset the vehicles maintenance computer which they did not......I'm not even sure they changed my oul! More
by Mtwombly
Employees Worked With
