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Russ Darrow Mazda of Madison
Madison, WI
759 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 759 reviews
June 26, 2025
My service was very quick and professional snacks and coffee are a benefit. The price is a bit expensive. I trust Mazda with my vehicle. coffee are a benefit. The price is a bit expensive. I trust Mazda with my vehicle. More
by TANYAW1978
Verified CustomerEmployees Worked With
June 21, 2025
Excellent service, as usual! The scheduling was easy and completed on time, and the service manager was vert clear and easy to work with. The pricing was competitive. And as a The scheduling was easy and completed on time, and the service manager was vert clear and easy to work with. The pricing was competitive. And as always, the work was done right and done the first time. The videos that the service tech makes for the inspection and work done is a really nice and helpful touch. Highly recommended! More
by Al
Employees Worked With
June 21, 2025
I was in quickly and the repairman did a good job of fixing my car. Ethan Her made everything understandable and I was out of the repair shop by noon. fixing my car. Ethan Her made everything understandable and I was out of the repair shop by noon. More
by SEVOP
Employees Worked With
June 19, 2025
Had a 2 hour wait. While we purchased a Mini Cooper from Russ Darrow, they are not equipped to service a Mini. In the last two visits, we’ve had lengthy waits while s While we purchased a Mini Cooper from Russ Darrow, they are not equipped to service a Mini. In the last two visits, we’ve had lengthy waits while some went to the Mini dealer to get the required parts. More
by SMBETTER
June 18, 2025
Brandon was knowledgeable and went the extra mile to help narrow down what I really wanted. I am always very happy with the stellar treatment from Russ Darrow Mazda! narrow down what I really wanted. I am always very happy with the stellar treatment from Russ Darrow Mazda! More
by RENEESINDEN
June 17, 2025
Very happy with the rear wheel bearing repair. Car feels brand new again. Thank you! Car feels brand new again. Thank you! More
by Pcruzva
Employees Worked With
June 15, 2025
This was the best experience I could have asked for! No one was pushy and everyone that helped me was very kind, understanding and ready to help me find what works for me! No one was pushy and everyone that helped me was very kind, understanding and ready to help me find what works for me! More
by LIBERTY.PURPLE8
June 14, 2025
Great people, kept me in the loop the entire time i was in the dealership. Have already recommended another person that is shopping for a mazda to visit in the dealership. Have already recommended another person that is shopping for a mazda to visit More
by JAYDENMARTIN560
June 14, 2025
Russ Darrow Mazda of Madison repaired the rear brakes and rotors for me for about $60;less than the repair estimate they provided. I think the cost of the repairs were not out of line given the cost of the p rotors for me for about $60;less than the repair estimate they provided. I think the cost of the repairs were not out of line given the cost of the parts used in the repair. Service rep was polite and honest. The waiting area was comfortable and the treats provided were very good. I will certainly return for service in the future. More
by RMUSSALLEM
