Back

Russ Darrow Mazda of Madison

Madison, WI

4.4
404 Reviews

5234 High Crossing Boulevard

Madison, WI

53718

Directions

By Type

Showing 404 reviews

July 12, 2023

Just bought our first Mazda. Kyle was very helpful and the entire process was transparent from the start. He really made us feel comfortable with our purchase decision. More

by WillCX50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dorfler, Dylan Marshall
Jul 12, 2023 -

Russ Darrow Mazda of Madison responded

Thank you.... We sure appreciate your business. We hope you love the Mazda.

June 25, 2023

Randy was wonderful to work with. He wasn't pushy, asked great questions and was patient while I asked questions and tried to figure out the right fit for me. More

by sk8
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Mohammed, Dylan Marshall
Jun 26, 2023 -

Russ Darrow Mazda of Madison responded

Thank you for the great review. We sure appreciate the kind words. Randy is a dedicated professional who truly enjoys serving the customer.

June 21, 2023

Friendly and helpful sales people and staff. There was no pressure to buy or to upsell. It was a comfortable experience. More

by kihnrobert
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Hannah Voogd, Dylan Marshall, Zach Brimmer
Jun 21, 2023 -

Russ Darrow Mazda of Madison responded

Thank you... we sure appreciate the great view.

June 17, 2023

This team made me and my husband feel very comfortable and welcomed. Their attention to detail is top notch! More

by Vkarrels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Kimberly
Jun 17, 2023 -

Russ Darrow Mazda of Madison responded

Thank you for the kind words. It was a pleasure to meet you and congratulations.

June 16, 2023

Jesse at the Russ Darrow Mazda dealership was always fast to respond and communicated well, even while I was texting him. I appreciated how easy they made it to communicate. More

by sushiman3611
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Worley
Jun 16, 2023 -

Russ Darrow Mazda of Madison responded

Thank you for the kind words. We try to hard to make sure you have the best experience. YOU made it a joy!!!!!

May 23, 2023

Tim was an exceptional and knowledgeable sales man. Dylan provided a fantastic experience during financial process. Dan, Nick and Kim great job as sales manager. More

by juliandariobetancourt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
May 23, 2023 -

Russ Darrow Mazda of Madison responded

Julian, Always a pleasure to see you and your family. Thank you!!!!!!

May 23, 2023

Great service, nice installations. My salesman, Tim, did a great job helping me finding my new vehicle. Dylan at the finance office made the paperwork process smooth and sales managers More

by juliandariobetancourt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows, Daniel Bednarczyk
May 23, 2023 -

Russ Darrow Mazda of Madison responded

Our pleasure.. Great customers make our jobs a pleasure to come to work!! You're the best!

May 15, 2023

I had a very good overall experience working with Kyle for a second time to purchase a car. The dealership has a nice facility and I have had good experiences with their service center over the years. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dorfler
May 17, 2023 -

Russ Darrow Mazda of Madison responded

AJ, Thank you... .we love to work with you... great customers make our jobs worthwhile.

May 15, 2023

I had a very good overall experience working with Kyle for a second time to purchase a car. The dealership has a nice facility and I have had good experiences with their service center over the years. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dorfler
May 17, 2023 -

Russ Darrow Mazda of Madison responded

AJ... we love working with you.... you make our job fun!!!!!

May 04, 2023

Everything was great with this maintenance appointment. They also detailed my car and it looks like new. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bednarczyk
May 04, 2023 -

Russ Darrow Mazda of Madison responded

Gail, Thank you for the kind words... It's always a pleasure to work with you!!!!!