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Russ Darrow Mazda of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.7
736 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 736 reviews

March 25, 2025

They understood the problems that I was having and worked quickly to fix it and the office waiting room was full of complimentary drinks and snacks More

by EMMA.SANFILIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Russ Darrow Mazda of Madison responded

Emma, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison. We look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

March 25, 2025

I think Russ Darrow has very friendly and knowledgeable people. I always take my car to this dealer. More

by KRISXT91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 24, 2025

Very friendly and welcoming place! Knowledgeable staff!! Waiting on paper work was a bit long but overall a good experience! More

by BRAATZ51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

March 23, 2025

Nice customer service and friendly staff that was not pushy. Highly recommend to others folks More

by FANECHKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Trierweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Russ Darrow Mazda of Madison responded

Here at Russ Darrow Mazda of Madison, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Nick Zinniel nicholas.zinniel@russdarrow.com

March 22, 2025

The Russ Darrow service department is always friendly. They make scheduling an appointment easy. The staff are always friendly. More

by KBIH518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

March 18, 2025

Brandon Trierweiler was the salesman and he answered my questions. it was a pleasant experience and he made sure to follow up after my purchase. More

by RAWMAEMIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Trierweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for choosing Russ Darrow Mazda of Madison! Please let Brandon or our team know if we can be of any more assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 16, 2025

So good at explaining what service needs to done. Love it that I can see work being done on my car More

by TPTHRALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Cathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

March 14, 2025

Andrew was great! The warranty repair was fast and great customer service at the Russ Darrow dealership! More

by MIKEHELLENBRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Russ Darrow Mazda of Madison responded

Mike, Thank you for taking the time to share your thoughts on working with Andrew and our team. We're glad to hear we delivered such a great experience! Nick Zinniel nicholas.zinniel@russdarrow.com

March 12, 2025

I enjoy working with Josh, he's very professional and courteous. Thanks for your help. More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Russ Darrow Mazda of Madison responded

Tony, It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

March 11, 2025

Everything went smoothly. Ethan let me know of a couple services my car was overdue for and an upcoming service. Was very helpful. More

by ALICIA.BEHLING86
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Her
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Mar 11, 2025 -

Russ Darrow Mazda of Madison responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison. We look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

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