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Russ Darrow Mazda of Madison
Madison, WI
743 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 743 reviews
December 31, 2025
Russ Darrow Mazda of Madison has hands down the best customer service in all departments. Very trustworthy people and they are there to make your life easier with big decisions. customer service in all departments. Very trustworthy people and they are there to make your life easier with big decisions. More
by JESSIC4.H1NTZ99
Verified Customer
December 27, 2025
Service was excellent and scheduling was easy. Excellent service and scheduling was easy. Would recommend. Excellent service and scheduling was easy. Would recommend. More
by KO35THCSG
Employees Worked With
December 27, 2025
I had Tim Faber as salesman. He really knew his stuff. I'd defiantly would have him again. He really knew his stuff. I'd defiantly would have him again. More
by LETITSLIDE14
December 26, 2025
Thank you for changing my oil, even though I had the appointment time wrong. It was an all around positive experience! appointment time wrong. It was an all around positive experience! More
by Angeline
December 23, 2025
Very friendly and when things don’t go right they take care of it. Andy has always been helpful care of it. Andy has always been helpful More
by Julesinwi
Employees Worked With
December 19, 2025
I've been there twice for different services and it's been an incredible experience both times. The only place I'll go to in Wisconsin. been an incredible experience both times. The only place I'll go to in Wisconsin. More
by taylorbang04
December 19, 2025
I called the dealership to get new tires. They said they had them in stock. I drove through a winter storm and they did not have the tires. About two weeks later I had a flat tire and the car They said they had them in stock. I drove through a winter storm and they did not have the tires. About two weeks later I had a flat tire and the car I bought from the dealership had the wrong spare tire! Not acceptable! Very disappointed! More
by JOELWADE70
Employees Worked With
December 17, 2025
friendly service quick and through. My wait time was short had coffee and time went by quickly My wait time was short had coffee and time went by quickly More
by Cheryl
Employees Worked With
