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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
829 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 829 reviews
August 09, 2025
I had the opportunity to work with Amanda and Chad when purchasing my vehicle. Both were professional, honest, and transparent throughout the whole process. I would highly recommend this dealership to ot purchasing my vehicle. Both were professional, honest, and transparent throughout the whole process. I would highly recommend this dealership to others, the employees especially appear to enjoy the working environment they are part of. More
by adjajohnson
Employees Worked With
Amanda Praefke, Chad Larson
August 08, 2025
Jermaine was excellent! I came in for oil change. My foot was in a boot and he took care of me so that I didn't have to do a lot of walking and assisted with making sure I h I came in for oil change. My foot was in a boot and he took care of me so that I didn't have to do a lot of walking and assisted with making sure I had assistance would fixing my fog light.I appreciated his hospitality says a lot about him as a person! Job well done! More
by NTW
Verified CustomerEmployees Worked With
August 08, 2025
I would recommend this dealership to anyone who wants a Jeep, Dodge, or Chrysler product, new or used. Jeep, Dodge, or Chrysler product, new or used. More
by PAUL.FINK213
August 08, 2025
Overall, the service was great. I got more than I was expecting to get just from an admission test. I got more than I was expecting to get just from an admission test. More
by aliciaporter71
August 02, 2025
Megan was super courteous and very knowledgeable. She has people skills. I felt that my oil change was going to be handled well. She has people skills. I felt that my oil change was going to be handled well. More
by A.QUEENENNA
Employees Worked With
August 02, 2025
Great customer service very nice they get you out on time they help you in so many different ways to make sure you happy with your vehicle they help you in so many different ways to make sure you happy with your vehicle More
by brian johnson
Employees Worked With
August 01, 2025
I have been there numerous times With both of my vehicles. I’ve been Very pleased vehicles. I’ve been Very pleased More
by RHAYES868
Employees Worked With
July 30, 2025
Service was fine but the sales manager was not honest. He lied about the vehicle condition resulting in multiple trips to the dealership prior to the final sale He lied about the vehicle condition resulting in multiple trips to the dealership prior to the final sale More
by TOM.VH2728
Employees Worked With
July 27, 2025
Reliable and reasonable prices, plus the fact that they have my car's history. I will recommend and continue to use their services. have my car's history. I will recommend and continue to use their services. More
by ruthprice948
Employees Worked With
July 24, 2025
Services was great. Friendly and professional and throughly great. Thanks for the great customer service. Friendly and professional and throughly great. Thanks for the great customer service. More
by MOOREFUN44
Employees Worked With
