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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
829 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 829 reviews
July 02, 2025
Great service and would definitely recommend to anyone , tayshawn and Musa were great and patient with us and got us a deal that we were very happy with on all 3 leases. tayshawn and Musa were great and patient with us and got us a deal that we were very happy with on all 3 leases. More
by MOE25MILL
Verified CustomerEmployees Worked With
Tayshawn , Musa
July 01, 2025
Customer service is excellent always have been. This is why I always go back. Great place This is why I always go back. Great place More
by mssherron2662.sh
Employees Worked With
Other Employees :
Adrian Flores
July 01, 2025
Got home and air cleaner wasn't even in the airbox is wide open had to put it back together myself wide open had to put it back together myself More
by cindipennell
Employees Worked With
June 29, 2025
Horrible after an oil change they took a look at my head light took off the top cover and forgot to put it back on after getting in my car to drive off. Then it took them 20 mins to find it cause they mis p light took off the top cover and forgot to put it back on after getting in my car to drive off. Then it took them 20 mins to find it cause they mis placed it More
by Angel
June 29, 2025
They're associates our professional. Courteous. They exemplify a great need for the customer. And down to earth Courteous. They exemplify a great need for the customer. And down to earth More
by demetriusdrew10
June 20, 2025
Russ Darrow Jeep Service Center is my go-to place to take my Jeep. The service performed is always spot on and the Service Reps (especially Kristian are great). my Jeep. The service performed is always spot on and the Service Reps (especially Kristian are great). More
by Darrell.s.Blair
June 19, 2025
Excellent fast service. Clean waiting area to wait for vehicle return. Snacks available. Start to finish 40 minutes Clean waiting area to wait for vehicle return. Snacks available. Start to finish 40 minutes More
by v.noll
June 19, 2025
My experience at the dealership was great Jermaine was prompt and professional with my service. I will definitely continue to do business with your dealership! prompt and professional with my service. I will definitely continue to do business with your dealership! More
by Shonn
Employees Worked With
June 15, 2025
Oil change was done in a timely manner and the inspection and condition of the truck was a nice thing to have. Service writer Kristin is a great person to work with. and condition of the truck was a nice thing to have. Service writer Kristin is a great person to work with. More
by jlyman1957
