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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
776 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 776 reviews
March 20, 2025
They provided me exceptional service and Mike was very knowledgeable and communicative. He also kept me informed and was extremely professional. knowledgeable and communicative. He also kept me informed and was extremely professional. More
by rcondon21
Verified Customer
March 18, 2025
Adrian was a great salesman. Found me the car I wanted quickly and was very pleasant to work with. He got a lot of my paperwork done before I came back so I did not have to wait Found me the car I wanted quickly and was very pleasant to work with. He got a lot of my paperwork done before I came back so I did not have to wait forever in the dealership! Would recommend him! Did was wonderful! More
by Chris
Employees Worked With
March 17, 2025
Adrian was very nice and I appreciate his help in selecting the car that was right for me. selecting the car that was right for me. More
by nyeshasimpson
Employees Worked With
March 15, 2025
Julian was my sales rep. I couldn’t have asked for such a nicer person. I couldn’t have asked for such a nicer person. More
by DYNETTE.KING
Employees Worked With
March 13, 2025
Ziggy was the best finance manager we have ever dealt with. He was very busy but truly cared how we were treated and made our experience a positive one. with. He was very busy but truly cared how we were treated and made our experience a positive one. More
by Kean71
Employees Worked With
Zivorad Filipovic
March 13, 2025
He did a great job of making everything work out, even having issues with the truck having issues with the truck More
by TGUELIG
Employees Worked With
March 08, 2025
As always, the team treated me with professionalism and kept me informed of the repair progress. kept me informed of the repair progress. More
by hensler.michael
Employees Worked With
March 04, 2025
Made an appointment to have oil changed. They did this and washed my car which I appreciate. However, I had to wait 1 1/4 hours to have the work completed. Also, no snack bar in waiting They did this and washed my car which I appreciate. However, I had to wait 1 1/4 hours to have the work completed. Also, no snack bar in waiting room. More
by moto0419
Employees Worked With
February 26, 2025
Today as a new customer, I had the pleasure of working with kenney. He was polite, attentive, and very helpful. He helped me find the perfect car with the right price and got me in and out in no time. Hig with kenney. He was polite, attentive, and very helpful. He helped me find the perfect car with the right price and got me in and out in no time. Highly recommend More
by Kreneaj
Employees Worked With
February 25, 2025
Jermaine Heard is a great employee. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services. More
by J
