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Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Milwaukee, WI

4.4
330 Reviews

330 Reviews of Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

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August 08, 2025

I would recommend this dealership to anyone who wants a Jeep, Dodge, or Chrysler product, new or used. More

by PAUL.FINK213
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM! Justin Hanna justin.hanna@russdarrow.com

August 08, 2025

Overall, the service was great. I got more than I was expecting to get just from an admission test. More

by aliciaporter71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Villmow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reichert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Hanna justin.hanna@russdarrow.com

August 08, 2025

Jermaine was excellent! I came in for oil change. My foot was in a boot and he took care of me so that I didn't have to do a lot of walking and assisted with making sure I h More

by NTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing about your experience with Jermaine here at Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com

August 02, 2025

Megan was super courteous and very knowledgeable. She has people skills. I felt that my oil change was going to be handled well. More

by A.QUEENENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com

August 02, 2025

Great customer service very nice they get you out on time they help you in so many different ways to make sure you happy with your vehicle More

by brian johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Hanna justin.hanna@russdarrow.com

August 01, 2025

I have been there numerous times With both of my vehicles. I’ve been Very pleased More

by RHAYES868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Hanna justin.hanna@russdarrow.com

July 30, 2025

Service was fine but the sales manager was not honest. He lied about the vehicle condition resulting in multiple trips to the dealership prior to the final sale More

by TOM.VH2728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Semmelmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Tom, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Joe Hohmann Service Manager 262-338-3379 Justin Hanna justin.hanna@russdarrow.com

July 27, 2025

Reliable and reasonable prices, plus the fact that they have my car's history. I will recommend and continue to use their services. More

by ruthprice948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Justin Hanna justin.hanna@russdarrow.com

July 24, 2025

Services was great. Friendly and professional and throughly great. Thanks for the great customer service. More

by MOOREFUN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Vansickle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Villmow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Heinrich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reichert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

July 23, 2025

The staff was very helpful and showed concern to make sure the van would fit into the service bays. The visit was very efficient and made this errand pleasant. More

by Krukowskihome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaryn Remmel
Jul 23, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com

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