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Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Milwaukee, WI

4.5
295 Reviews

295 Reviews of Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

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January 19, 2025

Thanks so muck for nice jobs I’m really appreciate your job I hope to back anytime if I need any maintenance for my car More

by adamyagoub006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam abaker
Jan 20, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you, Adam, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tyler Headdy tyler.headdy@russdarrow.com

January 18, 2025

They are very helpful with diagnosis and quick with repairs. Much better than the last jeep dealership i took vehicle to More

by sgtericdwurth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tyler Headdy tyler.headdy@russdarrow.com

January 18, 2025

Really took care of us. In dire need of new tires and absolutely gave us the best possible deal. Couldn’t be happier! Thank you Megan! More

by SWEDEHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Megan and our team, and we look forward to working with you again. Tyler Headdy tyler.headdy@russdarrow.com

January 17, 2025

I came to your location for the first time my car needed a service on a recall. I asked if I could also get an oil change! I was quoted an amount and I asked if they’re offering any discount. I mentioned th More

by ccarl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Villmow, Gerome Durham
Jan 17, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Tyler Headdy tyler.headdy@russdarrow.com

January 17, 2025

The service tech was professional, courteous, prompt, and accurate pretty much everything you’d want. More

by Germanhamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tyler Headdy tyler.headdy@russdarrow.com

January 15, 2025

I was please with the services had no I deal that 2021 battery would no good. Purchased the truck 2022. The job was done ina timely manner. Thank More

by cmhenderson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerome Durham
Jan 15, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

January 14, 2025

The staff was courteous and attentive The waiting room was clean and the chairs were comfortable. More

by Dwyane Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Dwayne, Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Tyler Headdy tyler.headdy@russdarrow.com

January 14, 2025

No follow-up with check engine light and when I received a call the person never said anything about it and nothing was on the papers given to me about the check engine light or any other suggestions about More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea who work with me
Jan 17, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear about your experience, Katherine, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Tyler Headdy tyler.headdy@russdarrow.com

January 13, 2025

Service time was acceptable. I asked for the to troubleshoot the horn (not working), he said they didn't have anybody to do that. Post service, oil life wasn't reset. I also beli More

by mjcerwin
Recommend Dealer
No
Employees Worked With
Jermaine Heard
Jan 16, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Tyler Headdy tyler.headdy@russdarrow.com

January 12, 2025

My service was fast and friendly. I also got my appointment scheduled the same week I called. More

by Rgrulke22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
Jan 13, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

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