Russ Darrow Metro Mazda - Service Center

Bruce and this dealership has always helped me schedule a service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the s service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the staff. I am appreciative of their service and friendliness. More

Their service was excellent, clean facilities, very polite individuals and quick. I would recommend the dealership. polite individuals and quick. I would recommend the dealership. More

Bruce did an exceptional job taking care of me and my Mazda CX 90. I had recalls, an oil change and also needed a loaner car. He was very efficient and pleasant to deal with. I will be back. Mazda CX 90. I had recalls, an oil change and also needed a loaner car. He was very efficient and pleasant to deal with. I will be back. More

Quality and timely service Comfortable waiting area Communication was timely Staff were friendly yay yay Communication was timely Staff were friendly yay yay More

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, th assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10. More

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved. also did a bunch of test drives to make sure the problems were actually solved. More

All was good. They did what they said. Oil was changed quickly. Car wash was completed. They did what they said. Oil was changed quickly. Car wash was completed. More

Kirsten was fabulous and between her and Dylan (who I assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 thi assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 this trip! Will be in contact with Kirsten to schedule the recommended update of shocks in the next month or so. Always a great experience with the RD Mazda customer service team - give them all a raise! More

The sales team is dreadful. Lots of broken promises. Don’t follow through on actions. Don’t communicate with the service team. They will also harass you to give a 5 star review Lots of broken promises. Don’t follow through on actions. Don’t communicate with the service team. They will also harass you to give a 5 star review when it isn’t earned. The service team, by contrast, is excellent. Great to work with. More

I had excellent service and the staff was friendly, professional and quickly got my car serviced and returned to me. professional and quickly got my car serviced and returned to me. More