Kirsten Jones

I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More

by ponnieg Verified Customer Verified Customer

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The time I pulled in with my car and went to the desk everything was awesome. Everybody friendly.. everything was awesome. Everybody friendly.. More

by mr.tony.cunningham38 Verified Customer Verified Customer

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It is always a positive and pleasant experience when I visit the dealership. Everyone I’ve encountered in the Service Department is friendly, professional, and competent. visit the dealership. Everyone I’ve encountered in the Service Department is friendly, professional, and competent. More

by precise1 Verified Customer Verified Customer

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Very good service thank you very much Very kind representative good service as well good representative good service as well good More

by DD Verified Customer Verified Customer

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I like Russ Darrow they take good care of me everytime I need something they’re great need something they’re great More

by Deandrej3223 Verified Customer Verified Customer

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My experience was great. The team made sure my car was repaired in a timely manner and ensured I had reliable transportation while I waited. Overall, the service was professi The team made sure my car was repaired in a timely manner and ensured I had reliable transportation while I waited. Overall, the service was professional and very helpful. More

by Tiara Allen Verified Customer Verified Customer

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I came in because my car was idling rough after a recent spark plug install done elsewhere. The team physically inspected the spark plugs and confirmed they were installed correctly and gapped to Mazda turb spark plug install done elsewhere. The team physically inspected the spark plugs and confirmed they were installed correctly and gapped to Mazda turbo specs. It turned out the car simply needed the proper Mazda throttle/idle relearn, which immediately resolved the issue. Everything was explained clearly and the car has been running perfectly since. Kristen Jones checked me in and was extremely efficient, took great care of my needs, and was even able to bring the total cost down. Great experience overall. More

by Laura Moss Verified Customer Verified Customer

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Professional, friendly, prompt service, cleanest garage, sitt.ing area. Highly recommend! Keep up the good work! Thank you sitt.ing area. Highly recommend! Keep up the good work! Thank you More

by Peg Verified Customer Verified Customer

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I've had good luck with the service department. Kirsten explains everything well and makes me feel like I'm the most important customer. Kirsten explains everything well and makes me feel like I'm the most important customer. More

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Given a grossly inflated quote, then knocked down a lot as diff tech looked at issue. For the second time (second visit), Kirstin did not pass on my request to check an issue I've been having, so a tech co as diff tech looked at issue. For the second time (second visit), Kirstin did not pass on my request to check an issue I've been having, so a tech couldn't address it. Was half the reason I brought the car in. Kirsten said she'd research issue and get back to me, which she never did, and I wasn't surprised as I had the same experience with her on a previous visit. Really disappointed and very annoyed. More

by 6BLESSINGS Verified Customer Verified Customer

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