Russ Darrow Metro Mazda - Service Center

Nick was great but the dealership as a whole are nothing but slickers trying to get over on individuals by overcharging and not representing the facts. I understand you guys are in business to make money b but slickers trying to get over on individuals by overcharging and not representing the facts. I understand you guys are in business to make money but to rip off people is criminal. More

Fast friendly and efficient. The service could not have been easier or better. Thank you The service could not have been easier or better. Thank you More

Bruce always takes the best care of me and my vehicle. He is a pleasure to work with and i fully trust him to give me the best service experience! He is a pleasure to work with and i fully trust him to give me the best service experience! More

Kirsten was amazing. . finally a friendly female in the establishment. She was polite and professional. . finally a friendly female in the establishment. She was polite and professional. More

The service advisor and tech were amazing. Efficient and kept me up to date during my wait. My only complaint would be the scratches my car received during the wash process. I notified staff i Efficient and kept me up to date during my wait. My only complaint would be the scratches my car received during the wash process. I notified staff immediately to prevent any other customers from experiencing the same thing. Obviously, it wasn't staff error but issues with carwash. The vents above the parts department inside the waiting area are in need of a thorough dusting but otherwise, the place was clean and staff were all helpful and friendly. More

Great customer service and very welcoming. They made my visit easy and informative. Thank you They made my visit easy and informative. Thank you More

I have been taking my Mazada's to be serviced at Russ Darrow Mazda for many years, and have always been satisfied with their service. Darrow Mazda for many years, and have always been satisfied with their service. More

This is the second time my car wasn’t wash after a services was done. I even text them to was but no reply back. services was done. I even text them to was but no reply back. More

I love this dealership , so nice and Janae and Gwen did everything they could to get me approved & now I’m in my dream car !!! THANK YOU GUYS everything they could to get me approved & now I’m in my dream car !!! THANK YOU GUYS More

Bruce is a quality employee, be happy that he works for Russ Darrow , he is always helpful with any questions I might have Russ Darrow , he is always helpful with any questions I might have More