Back

Russ Darrow Mitsubishi

Waukesha, WI

4.4
474 Reviews

W226S1700 Hwy 164

Waukesha, WI

53186

Directions

By Type

Showing 474 reviews

August 27, 2019

Average I didn't expect to have as many problems as I did seeing as they are one of the top dealers. Maybe it's because I bought a used car, but I would not r More

by Sum Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Polster, Jonathan Renner
Sep 07, 2019 -

Russ Darrow Mitsubishi responded

We would like to apologize for your experience not being what you had hoped for. We do value your business and appreciate your feedback. We will be sure to use your response as a training opportunity with your sales associate Jon. As for your vehicles condition we would like to invite you back for a no cost detail to properly clean the vehicle to your satisfaction. Please be assured that your vehicle was fully inspected by a certified mechanic prior to you taking delivery. Feel free to contact a member of our management team to further discuss this matter and to schedule a convenient time for us to detail your vehicle.

August 21, 2019

Great service. Very fast and convenient. Extremely polite and accommodating. They did an amazing job. They got me in with my inconvenient schedule very eas More

by Myers_heidi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa , Marvin G Garrison
August 13, 2019

Wonderful service , very happy with my experience and purchase! Everyone was very friendly and helpful, and helped to make sure I got a vehicle that was right for me. More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
August 08, 2019

Z was amazing! We are very pleased with our purchase! Z was so helpful! She was fun and made this a great experience! The whole sales team was amazing from start to finish! We are very happy and pleased w More

by Terrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lianaiz Diaz
August 04, 2019

Good job My experience at Russ Darrow was good and it is a very friendly place, the staff members were great. Also there is bilingual people which is awesome More

by Vel1890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lianaiz Diaz
August 03, 2019

It was really amazing experience I just turned 19 and everyone there was very friendly they helped me out to find the perfect car for me and I’d go back for my next car when the time More

by Donovanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
August 03, 2019

Blew my mind I walked in trying to get a car wasn’t expecting to get a brand new car but it happened and my mind was blown the workers work their hardest trying to More

by JoshyWashy97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Sagan, Lianaiz Diaz
July 31, 2019

Great service and great car!! Great dealership with a super friendly and helpful staff!!! The finance team really works with you to help you get a great car. Dan's super helpful an More

by Coleywoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hansen
July 31, 2019

Amazing experience! I've been coming back to this dealership every time my new car needs servicing. The service men are all very knowledgeable and helpful. I would highly More

by Eyedocshep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sterling, Ray Blair
July 31, 2019

great experience lianaiz was very sweet to me. after hearing so many no’s to getting a car she helped me get my first car ever. i’m so happy to have shared this experi More

by leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sagan, Aaron Henderson, Lianaiz Diaz
...
15
...