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Russ Darrow Mitsubishi

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.6
770 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 770 reviews

July 10, 2026

Was very helpful and considerate when choosing a vehicle for myself that my grand mother was paying for! More

by anandrews29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

Russ Darrow Mitsubishi responded

Thank you for your feedback. We’re delighted Joshua could assist you and your grandmother in finding the right Nissan Altima. Please let us know if you have any questions as you enjoy your Altima. Rob Karas rob.karas@russdarrow.com

July 03, 2026

Went out of his way to make sure I had the correct address, worked well with my kids, every piece of the paperwork was organized and well explained, everything was done as promptly as possible. More

by chrispathennessy
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Russ Darrow Mitsubishi responded

It’s great to hear that Joshua helped you find the right address, guided your kids, and kept the paperwork organized and clear. We’re thrilled you enjoyed a prompt experience and hope you’re loving your new Mitsubishi Outlander. Rob Karas rob.karas@russdarrow.com

June 29, 2026

Saw they had a truck I was interested in and scheduled an appointment. Dealership was a little over two hours from my house so was hesitant but ended up going. Josh made the process very easy and so did the More

by kevinjameskotalik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Russ Darrow Mitsubishi responded

Thank you for making the drive to see our inventory and for sharing your experience. We’re glad Joshua and our finance team made everything straightforward. It’s great to hear your Ford’s powertrain warranty is a good fit and that it’s ready for your chicken coop project. We look forward to assisting you again whenever you need us. Rob Karas rob.karas@russdarrow.com

June 29, 2026

My wife and I have purchased 3 vehicles from Russ Darrow in the last 6 years. They have always treated us right and spent hours finding the best deal for us. We will continue to do business with them becaus More

by WILBERM44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martuan
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Jun 29, 2026 -

Russ Darrow Mitsubishi responded

It’s great to know Joshua and our team could earn your trust again with your used Mitsubishi Outlander. Your loyalty over three purchases in six years means a lot to us. We look forward to helping you with your next visit. Rob Karas rob.karas@russdarrow.com

June 27, 2026

Kind, curtious, and very good job Very well organized very people oriented, very timely people More

by TSINICKE76
Recommend Dealer
Yes
Employees Worked With
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ZSENAK
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Jun 27, 2026 -

Russ Darrow Mitsubishi responded

Thank you for sharing your experience with our team for your Mitsubishi Eclipse. David and our staff are pleased to hear you found the service organized, courteous, and timely. We look forward to assisting you again. Rob Karas rob.karas@russdarrow.com

June 27, 2026

Very friendly and honest on time it would take to complete the service that was needed. More

by STATRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

Russ Darrow Mitsubishi responded

It’s wonderful to know Joakim delivered friendly, honest service and provided an accurate timeline for your Mazda maintenance. We look forward to assisting you on your next visit. Rob Karas rob.karas@russdarrow.com

June 25, 2026

Took almost 2 hours for an oil change. Was told over the phone expect 45 minutes More

by AARONMSTRADER
Recommend Dealer
No
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Jul 01, 2026 -

Russ Darrow Mitsubishi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Karas rob.karas@russdarrow.com

June 20, 2026

Took a long time since I was already pre-approved for financing, 4 hours. Car was delivered dirty and still had tags on it that I had to remove More

by USMAY88
Recommend Dealer
Yes
Employees Worked With
Multiple
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Jun 21, 2026 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Rob Karas rob.karas@russdarrow.com

June 20, 2026

Josh works magic definitely let him help you! !!!!! He wasn’t letting up neither was he letting me and I walked off with the car I wanteddddd thanksss to the whole team go to this location!!!!!! More

by angeliquekim35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTOINE EASON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Duenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2026 -

Russ Darrow Mitsubishi responded

Thank you for sharing how Joshua and our team made it easy for you to drive off in the Chevrolet Malibu Hybrid you wanted. We’re delighted everything came together smoothly and appreciate your recommendation. Feel free to reach out anytime. Rob Karas rob.karas@russdarrow.com

June 19, 2026

Lots of snide comments and judgement from staff. Won't be taking my business there again. More

by SADIE.HOFFMANN09
Recommend Dealer
No
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Jun 24, 2026 -

Russ Darrow Mitsubishi responded

Hello Sadie: We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Karas rob.karas@russdarrow.com

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