Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Mitsubishi
Waukesha, WI
728 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 728 reviews
March 20, 2026
Was happy to know I could take my vehicle to someone who could do the recall work even though it was miles away from home. could do the recall work even though it was miles away from home. More
by MARYFORNAL
Verified CustomerEmployees Worked With
March 17, 2026
I enjoy the dealerships expertise on my vehicle. Videoing the progress of my services. Very informative agents. Very kind and waiting area very clean and readily available Videoing the progress of my services. Very informative agents. Very kind and waiting area very clean and readily available More
by DIAMOND J
March 14, 2026
They got me in the same day to evaluate the situation And they did what they could at the time they did what they could at the time More
by ejrejr
March 12, 2026
Good service, fast and friendly Always a good experience and they make sure I’m satisfied experience and they make sure I’m satisfied More
by Rashon
March 11, 2026
Josh, the salesman, was a refreshing change of pace from the typical car salesman. Understanding and patient the typical car salesman. Understanding and patient More
by DJCASTINE
March 09, 2026
I was handled with care and very respectful. The man i was dealing with handled the job at hand very well. The man i was dealing with handled the job at hand very well. More
by janieshaportwood
Employees Worked With
March 04, 2026
We purchased a car for my daughter this past weekend. I appreciate the guys working to get us where we needed to be payment wise! I appreciate the guys working to get us where we needed to be payment wise! More
by slk61079
March 03, 2026
I had an excellent experience from start to finish with Josh and ROB. The team was professional, transparent, and respectful of my time. There were no surprise fees, no pressure tactics, and everything w Josh and ROB. The team was professional, transparent, and respectful of my time. There were no surprise fees, no pressure tactics, and everything was explained clearly — from pricing to financing options. Rob and I talked about the deal on the phone and they delivered accordingly. I truly appreciated the honesty and communication throughout. If you’re looking for a dealership that values professionalism and customer service, I highly recommend Russ Darrow. Oh about the 2025 outlander, I love it. Get the SEL or Platinum. So worth it. More
by DINC4832
March 02, 2026
I am eager to bring my focus and my friends to the airport. Will you be able to come to the office tomorrow morning? airport. Will you be able to come to the office tomorrow morning? More
by Johnshane436
Employees Worked With
March 02, 2026
I had an excellent experience at Russ Darrow! My salesman, Josh Washington, was outstanding from start to finish. He was patient, honest, knowledgeable, and truly listened to what I needed. Josh My salesman, Josh Washington, was outstanding from start to finish. He was patient, honest, knowledgeable, and truly listened to what I needed. Josh made the entire process smooth, stress‑free, and even enjoyable. Thanks to him and the manager , I drove away in a brand‑new car that I absolutely love. If you're looking for a great car-buying experience, I highly recommend asking for Josh! More
by Justice bowers
