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Russ Darrow Mitsubishi
Waukesha, WI
735 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 735 reviews
April 01, 2026
Great customer service And the prompt service was outstanding Was one of the best car buying experiences I have had outstanding Was one of the best car buying experiences I have had More
by DAVE@CIGWI.COM
Verified Customer
April 01, 2026
The fact that I was told my part had holes from 'rodents' after they 'fixed' it yet less then 24 hours after they 'fixed'it my check engine light came back on and I bring it in and say it isn't covered due t after they 'fixed' it yet less then 24 hours after they 'fixed'it my check engine light came back on and I bring it in and say it isn't covered due to 'rodents' when I have never had that happen where I live or work and they charged me a diagnostic fee when I bought my brand new vehicle from them is not good customer service. I brought the part to a different mechanic and was told it is impossible to say with complete accuracy it is from a rodent. I have zero faith in the dealership and feel they purposely did that to charge me money. Also I had been in there back in December on 12/30 and they couldn't find anything wrong with the same code, told me it was fine, I come back 6 weeks later with same code and they again say nothing is wrong and I ask for smoke test then they find something, so third time back they fix it and say it is covered but then less than 24 hours later I have to call again due to check engine light and when I bring it back for the 4th time for this issue, it is magically rodents and not covered. More
by alyssakerickson04
March 31, 2026
Very curtious and kind and kind their selection of vehicles is awesome is would recommend them vehicles is awesome is would recommend them More
by TSINICKE76
Employees Worked With
March 31, 2026
Very nice people Very nice people excellent service was great and very curious Very nice car great and very curious Very nice car More
by TSINICKE76
March 28, 2026
It was busy and I had an hour and a half wait. Felt that was excessive for what I asked for. Felt that was excessive for what I asked for. More
by BREWFAN2201
March 25, 2026
I went to jd Byrider first and was denied. I went to russ darrow in waukesha and they got me approved thank you so much Joshua Washington-Boyd. Im forever Grateful I went to russ darrow in waukesha and they got me approved thank you so much Joshua Washington-Boyd. Im forever Grateful More
by mymike1958
March 25, 2026
They fixed my loose serpentine belt in a faster time frame than given which was great, but having to pay for a rental hurts the wallet more than I'd like it to and most other places I've been don't make frame than given which was great, but having to pay for a rental hurts the wallet more than I'd like it to and most other places I've been don't make me pay for a loaner. More
by tylerwhitemore
March 20, 2026
Was happy to know I could take my vehicle to someone who could do the recall work even though it was miles away from home. could do the recall work even though it was miles away from home. More
by MARYFORNAL
Employees Worked With
March 17, 2026
I enjoy the dealerships expertise on my vehicle. Videoing the progress of my services. Very informative agents. Very kind and waiting area very clean and readily available Videoing the progress of my services. Very informative agents. Very kind and waiting area very clean and readily available More
by DIAMOND J
March 14, 2026
They got me in the same day to evaluate the situation And they did what they could at the time they did what they could at the time More
by ejrejr
