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Russ Darrow Mitsubishi

Waukesha, WI

4.6
776 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 776 reviews

June 11, 2026

Friendly and very helpful. Was able to get all paperwork done fast. Would really recommend ! More

by Shouaie5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Russ Darrow Mitsubishi responded

We’re glad Joshua’s friendly assistance and quick paperwork process met your expectations. Congratulations on your new Mitsubishi Outlander. Thank you for recommending us. Rob Karas rob.karas@russdarrow.com

June 09, 2026

Friendly, polite, laid back and not pushy, knowledgeable, and very helpful. A great salesman to work with More

by TOMGLENN33
Recommend Dealer
Yes
Employees Worked With
Antione
Jun 10, 2026 -

Russ Darrow Mitsubishi responded

Thanks for highlighting our team’s friendly, laid back, and knowledgeable service during your used Chevrolet Traverse purchase. We’re glad the process felt pressure free and supportive. Enjoy your Traverse and reach out anytime with questions. Rob Karas rob.karas@russdarrow.com

June 07, 2026

First time visiting as a new costumer had a good experience no complaints Will visit again had a good experience with the service department More

by Jrt0622
Recommend Dealer
Yes
Employees Worked With
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ZSENAK
Jun 07, 2026 -

Russ Darrow Mitsubishi responded

Thank you for choosing us for your first visit. David and our service team are pleased that your Mitsubishi received attentive care and that everything went smoothly. We look forward to welcoming you back soon. Rob Karas rob.karas@russdarrow.com

June 04, 2026

The salesmen mislead me about the vehicles features. The dealer didn't disclose 3 open recalls. The vehicle had a bad telemetrics module which took me several months to discover. The dealer wouldn't sta More

by rschulz29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Jun 11, 2026 -

Russ Darrow Mitsubishi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns. Please reach out to us directly. Thank you for your time. Rob Karas rob.karas@russdarrow.com

June 01, 2026

They work with you and they move pretty fast getting you in and out as long as you have everything you need ! More

by Tevins926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadeyn Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
PEARL CHUA
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREGORY WITKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUDY ONOFRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTOINE EASON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Keller
Jun 01, 2026 -

Russ Darrow Mitsubishi responded

What a pleasure to learn our team provided a smooth, speedy process for your Hyundai. We’re glad everything came together quickly once you had what you needed. Thanks for choosing us for your purchase. Rob Karas rob.karas@russdarrow.com

May 28, 2026

This was the easiest experience I’ve had while purchasing a vehicle! Would def recommend! More

by Krystel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Robert Karas
May 29, 2026 -

Russ Darrow Mitsubishi responded

It’s great to hear that purchasing your used BMW M235 Gran Coupe was so straightforward. Thank you for the recommendation. Enjoy every moment behind the wheel. Rob Karas rob.karas@russdarrow.com

May 26, 2026

Very good and friendly customer service. I brought my car in to get the sunroof to close and ended up getting brakes and rotors on back, oil pressure sensor and a recall item done. I would r More

by Redbugs@2
Recommend Dealer
Yes
Employees Worked With
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ZSENAK
May 27, 2026 -

Russ Darrow Mitsubishi responded

We’re pleased our team got your Mitsubishi Outlander’s sunroof closing properly while taking care of the brakes and rotors, oil pressure sensor and recall item. Your recommendation means a lot and we look forward to helping you again. Rob Karas rob.karas@russdarrow.com

May 25, 2026

This was the single best tire rotation and oil change i have ever recieved in my life More

by MIKE.ZEMANOVIC0
Recommend Dealer
Yes
Employees Worked With
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ZSENAK
May 25, 2026 -

Russ Darrow Mitsubishi responded

We’re delighted to hear your Mitsubishi Outlander received its best tire rotation and oil change here. David will be thrilled by your praise and we look forward to keeping your Outlander running smoothly. Rob Karas rob.karas@russdarrow.com

May 19, 2026

They are very efficient and solved a problem I had for over 2 months and couldn't get fixed elsewhere. Best recommendation I ever got was to come here. More

by Eunice123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Russ Darrow Mitsubishi responded

It’s great to know that Joakim and our service team could resolve the issue with your Mitsubishi Eclipse Cross after two months of trying elsewhere. We appreciate you sharing your recommendation and choosing us for that repair. We look forward to welcoming you back. Rob Karas rob.karas@russdarrow.com

May 19, 2026

Friendly and efficient. Told me what they were planning to do, and did it on a timely manner. More

by retirele
Recommend Dealer
Yes
Employees Worked With
Joakim
May 19, 2026 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your experience. We’re glad the team outlined the plan clearly and completed the work on your Mitsubishi promptly. It’s wonderful to hear you found our service both friendly and efficient. Rob Karas rob.karas@russdarrow.com

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