Russ Darrow Mitsubishi

Amazing! Annette was very helpful in discussing options with me as far as financing goes and very eager to listen to my needs as a customer. She’s amazing and Annette was very helpful in discussing options with me as far as financing goes and very eager to listen to my needs as a customer. She’s amazing and I will gladly come back and do more business with her in the future! More

Nothing short of great I had a great experience from beginning to end. I was able to get something in my price range and a brand new vehicle which was a great bonus! I had a great experience from beginning to end. I was able to get something in my price range and a brand new vehicle which was a great bonus! More

Super professional and very friendly staff My work recently moved to Waukesha and all I can say is it’s great to be within vicinity of my original dealership. Not only is the staff incredibly f My work recently moved to Waukesha and all I can say is it’s great to be within vicinity of my original dealership. Not only is the staff incredibly friendly and professional, but they go out of their way to make sure you know you’re being cared for. They give you a report of what they did, what needs to be taken care of and what you should do in the near future to be sure you maintain the quality of your vehicle. Ive honestly never felt that taken care of by any vehicle services station ever! More

Great experience Team was very friendly and helpful. The only downside was when we went to cash my checks they got denied and it was blamed on my bank even though the Team was very friendly and helpful. The only downside was when we went to cash my checks they got denied and it was blamed on my bank even though the transactions they ran didn’t even show up on my bank statements. The team was very patience while we got the proper payment to buy the car. I was very satisfied with the overall experience. More

Very Satisfied Okay, my experience at Russ Darrow Mitsubishi in Waukesha was more than awesome. My truck needed brakes terribly bad. Like so bad my husband wouldn't Okay, my experience at Russ Darrow Mitsubishi in Waukesha was more than awesome. My truck needed brakes terribly bad. Like so bad my husband wouldn't even drive it. So, today was the day to get that taken care of. I worked with Marvin in their service department. He was very helpful when I called in to make my appointment. I needed to know exactly what it would cost me because I was paying cash. He totally understood and was very prompt with returning my call on the cost. Coming back on Wednesday with my other truck for some brake issues and front end noise. More

Fast and friendly service. Low pressure sales. I left the dealership to think about the purchase and was not made to feel pressured or guilty. Comfortable experience a service. Low pressure sales. I left the dealership to think about the purchase and was not made to feel pressured or guilty. Comfortable experience all around. More

Required to review to stop texts I enjoy getting my car serviced at this dealership, Mike the service manager is always very friendly and remembers me each time I come in. However, wi I enjoy getting my car serviced at this dealership, Mike the service manager is always very friendly and remembers me each time I come in. However, with this particular visit, there was a pricing mix up with my battery replacement. I ended up paying more than I would have liked to and definitely could have gotten a better deal elsewhere, but it was convenient to get it done with my oil change. More

Good experience, friendly and informative Comfortable place. They provided good information and fair in their approach. I tested a SUV which was a trade in. There were some problems with the Comfortable place. They provided good information and fair in their approach. I tested a SUV which was a trade in. There were some problems with the car but they provided all information up front and with honesty. Something to appreciate. More

Exelent Is excelent service Im so happy thanks for evething Rigoberto Jr thanks I recomend Rigoberto to have my car.thanks to the manager very helpful . Is excelent service Im so happy thanks for evething Rigoberto Jr thanks I recomend Rigoberto to have my car.thanks to the manager very helpful . More

Above all expectations Rigo was awesome. Let me run the show, very personable and knowledgeable. He respected what I wanted to look at/drive and worked around ME. Rigo was awesome. Let me run the show, very personable and knowledgeable. He respected what I wanted to look at/drive and worked around ME. More