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Russ Darrow Mitsubishi - Service Center

Waukesha, WI

4.6
173 Reviews

173 Reviews of Russ Darrow Mitsubishi - Service Center

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January 12, 2025

Friendly and efficient staff, easy to schedule service,and wait time as told when appointment booked More

by GFRITZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, do not recall
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Jan 13, 2025 -

Russ Darrow Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mitsubishi. We look forward to having you as one of our valued customers for many more years to come! Josh Kiscellus josh.kiscellus@russdarrow.com

January 12, 2025

Friendly salesperson with a no pressure approach. Answered my questions about the vehicle and tried to remedy any concerns I had. More

by KEMPENFOUR
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Russ Darrow Mitsubishi responded

Thank you, We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi. Josh Kiscellus josh.kiscellus@russdarrow.com

January 12, 2025

We love coming to this dealership for the maintenance of our car. Everyone is amazing! More

by Carlos027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kiscellus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Gouthro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Sagan, Aaron Henderson, Malvin Ables
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Jan 13, 2025 -

Russ Darrow Mitsubishi responded

Carlos, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

August 30, 2023

Prompt, honest and good people to work with. Always reasonable prices with the great job that was done on my vehicle. More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sagan
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February 19, 2022

My recent visit with the Russ Darrow service department is one of the best I have ever experienced. Marvin, the service advisor, followed through promptly on all of my questions and concerns and offered gr More

by corrinemikula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison, Nicholas Cunningham
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Feb 21, 2022 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review! We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

February 11, 2022

Always helpful, kind, and giving reminders about upcoming maintenance! Prices are very affordable, and scheduling is very easy. More

by melodyjojo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
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Feb 12, 2022 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your experience during your visit at Russ Darrow Mitsubishi. Greatly Appreciated!!! We are glad to hear Marvin provided a 5 Star level of service.

January 31, 2022

Great service, maintenance service is excellent. I recommend Russ Darrow. The car selection ranges that fits any budget. More

by derickcurryjr87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Jan 31, 2022 -

Russ Darrow Mitsubishi responded

Thank you so much for your gracious review Derick Curry. We at Russ Darrow Mitsubishi always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for stopping in and we hope to see you again soon.

January 31, 2022

Very friendly and efficient. I am on my second car here and I wouldn't dream of going anywhere else! More

by tinazais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Jan 31, 2022 -

Russ Darrow Mitsubishi responded

Thank you for leaving this review! We are so happy to hear you had a 5 star experience at Russ Darrow Mitsubishi. We hope to see you again soon.

January 13, 2022

I took my car in and Russ Darrow in Waukesha was very thorough and very knowledgeable and with all my questions More

by Patrickboehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
December 30, 2021

Great service. I called early morning after hearing a shrill from the left side of my car. They fit me in and was finished in 1 hour! Always honest and good advice with repair and service. More

by Sfjord4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Dec 30, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review. We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. We hope to see you again soon!

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