Russ Darrow Nissan of Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Fast, effective service. Everyone was polite and professional Fast, effective service was given. Interaction with staff was polite and professional. Would come back for servi Everyone was polite and professional Fast, effective service was given. Interaction with staff was polite and professional. Would come back for service again. More
It was too long and my credit score was 689 and you did hard hit on my credit 5 times You must have have pulled my credit with Equifax because my score was 606 and still is. I don't know where you pull my hard hit on my credit 5 times You must have have pulled my credit with Equifax because my score was 606 and still is. I don't know where you pull my credit score but this was ridiculous ?? More
Good overall and polite My overall experience was good and getting a shuttle ride was provided. and getting a shuttle ride was provided. More
I had a great experience overall and want to give special recognition to Ken Davis. Earlier that day I stopped at Heiser Ford to look at two vehicles and, despite waiting about 45 minutes, visiting the main recognition to Ken Davis. Earlier that day I stopped at Heiser Ford to look at two vehicles and, despite waiting about 45 minutes, visiting the main desk, speaking with staff, and even waving to a salesperson for assistance, no one ever helped me. I had an appointment at CarMax across the street and arrived early, so I decided to stop at Russ Darrow instead. That’s where I met Ken and ultimately found the vehicle I purchased. Ken was professional, attentive, and made the entire process easy and enjoyable. His customer service is a big reason I chose to buy from Russ Darrow. My only disappointment was discovering after the purchase that the front floor mats were missing. I initially thought they were underneath the paper and plastic protective coverings. The cargo cover/liner for the rear cargo area was also missing. Other than that, I am very happy with my purchase and the overall experience. More
The entire process took far too long just to get the keys in hand. Looking back, I should have never purchased from them. Nice at the start, but extremely condescending toward the end. When I had brake is in hand. Looking back, I should have never purchased from them. Nice at the start, but extremely condescending toward the end. When I had brake issues (6 months and only 1,000 miles later), I ended up taking the vehicle somewhere else because I couldn't get the help I needed. Jeff and the customer service from both him and the service department was horrible. I won't be doing business with these guys again. If you're considering buying or servicing a vehicle here, look elsewhere. Stay away from Russ Darrow Nissan. You'll thank me later. More
Jeff Murphy was a wonderful person to work with. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him.. And Also Greg Campell was a very nice gentleman. Jeff Murphy words can't say enough about him.. More
Everything was great on their end. .. I had a little trouble myself getting the rest of the down-payment everyone was great to work with, and I left in the vehicle I really wanted .. I had a little trouble myself getting the rest of the down-payment everyone was great to work with, and I left in the vehicle I really wanted More
Great experience to have with Russ Darrow. Always polite with accurate information regarding my vehicle Always polite with accurate information regarding my vehicle More





