Russ Darrow Nissan of Milwaukee

Nice environment. Team was friendly and informative. One small issue. Adam recommended another vehicle to us different from the one we came to look at. When he offere Team was friendly and informative. One small issue. Adam recommended another vehicle to us different from the one we came to look at. When he offered it to us he quickly said “same price”. He knew our main concern was payment, but we took “same price” to be the vehicle he was offering us was the same price as the vehicle we came to look at. He did get the payment where we wanted it but failed to disclose that the vehicle he was offering us was $6000 more than the original. Yes, it was partially our fault for not asking, but we felt a little bait and switch happened. We did wind up purchasing the second vehicle, but we felt he could have been more forthcoming about the price. Like saying, “Now this car is $14,000 as compared to the $8000 car we were looking at, but he quickly glossed over the actual price and focused in on the payment. Again, we should have asked right away, but it would have been more upright for Adam to have been forthcoming with the price. Altogether it was a decent experience, but we felt like the whole matter was rushed once he had our interest in the second vehicle. Had we known we were buying a $14,000 car we might have asked what else he could offer us, but it felt like he pushed this second vehicle on us once he had our interest via the payment. More

We had a Mike as a salesman. He was very nice. He helped us in such a way that nobody could have. That’s why we are repeat customer, thank you He was very nice. He helped us in such a way that nobody could have. That’s why we are repeat customer, thank you More

They are efficient in servicing my vehicle and each time I have been there I have received great customer service. I have been there I have received great customer service. More

Great service! Erin was excellent she handled me with real care. What great experience! Wow Erin was excellent she handled me with real care. What great experience! Wow More

Ken is always a great help when I stop in with my vehicle! He always willing do what he can to answer any questions. vehicle! He always willing do what he can to answer any questions. More

Great job. I️ felt like a queen when I️ was serviced. I️ received free transportation to and from the dealership. I️ would definitely recommend to other colleag I️ felt like a queen when I️ was serviced. I️ received free transportation to and from the dealership. I️ would definitely recommend to other colleagues. More

Everyone at this dealer was great got me together thank you Russ Darrow Nissan and Mike you Russ Darrow Nissan and Mike More

I had a great experience. I was greeted right away and I was escorted to the sales man desk. Then I test drive the 2025 Nissan Kicks. After a lot of negotiations and taking nu I was greeted right away and I was escorted to the sales man desk. Then I test drive the 2025 Nissan Kicks. After a lot of negotiations and taking numbers. I proudly drove away with my new 2025 Kicks More

I've been coming there for years for service, and now I can add the sales department to this. The staff was great, Tim did a very good job, along with Alan, answering all my questions. I would not hesita can add the sales department to this. The staff was great, Tim did a very good job, along with Alan, answering all my questions. I would not hesitate recommending anyone to Russ Darrow. More

Travis is SPECIAL! ! Knowledgeable, can answer a myriad of questions well of non-current car issues, gives great guidance for future car needs. ! Knowledgeable, can answer a myriad of questions well of non-current car issues, gives great guidance for future car needs. More