Back

Russ Darrow Nissan of Milwaukee

Milwaukee, WI

4.7
1,093 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs. Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience. Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
Contact Dealership

11212 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 1,093 reviews

May 18, 2019

Oil change and tire rotation. I have ALWAYS went there. I appreciate the service that I receive. I feel like I’m apart of the family. Wonderful people and atmosphere. More

by Dr. Davis-Stevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia, Joseph Villicana
May 20, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Dr. Davis-Stevenson, We love the fact that you feel like part of the Russ Darrow family! I will make sure we go over your 5-STAR review in the Saturday morning meeting. We are here and at your service! See you soon...Eric Greskoviak G.M.

May 17, 2019

Great Lance is great guy who did his magic to please us in everything we wanted as well as Jerad as always great doing his magic with the numbers. Thank you More

by Gardiolas6
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance G
May 17, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Gardiolas, We really appreciate the kind words about Lance and Jerad! Sounds like the guys worked their magic! Glad everything went well and thank you again! Eric Greskoviak G.M.

May 14, 2019

Amazing service with informative staff! This was my second time going through this Russ Darrow Nissan location and they never cease to disappoint me! The staff is knowledgeable, patient, and More

by Beccakohl92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia, Joseph Griffin
May 14, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Becca, The team will love it when I go over your review in our meeting! This makes it all worth while for us. Repeat customer, amazing service, knowledgeable, patient, informative and never cease to disappoint! Wow! We are here and at your service! Eric Greskoviak G.M.

May 14, 2019

Standard oil change The service personnel at this location are great. Greeted me right away. Took care of my car and helped me on my way Great experience More

by This is a Mark Lwaste of my time
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
May 14, 2019 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the 5-STAR review and we really appreciate you taking the time to fill out the survey! We like hearing all of the kind words in your review! I will let Charles know he has another happy customer. Here and at your service! Eric Greskoviak G.M.

May 14, 2019

Classic Bait and Switch !!! Very dishonest, unethical, worst car buying experience EVER! Saw a Rogue online and called to confirm the details and that it was available. A More

by First Time BMW Buyer
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Garcia
May 07, 2019

Good attention I went to change oil for my car and you show me some bad parts. You gave to me the cost of repair my car there Thanks More

by Hernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José
May 07, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Hernan, We are happy Jose brought the bad parts on your car to your attention. We are glad that everything worked out to your satisfaction! Thank you for the good review and we hope we can make it 5-STARS next time! We are here for you Eric Greskoviak G.M.

May 03, 2019

Shocked by parts that have failed and costs. Invoice was about $600. Declined $1,700 In non critical Additional repairs Other customers had bills between $500-$700 or more. Even a woman who c More

by TomCar0!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Yang
May 03, 2019

Great Salesperson & Customer Care My daughter and I went car shopping and found a dealership and a sales person, Ian, that we were both very comfortable with. The used car my daughter More

by John P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia, Red Carson, Ian English, Eric Watkins, Eric Greskoviak
May 04, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi John, Thank you for saying some nice things about a tough situation. We were happy to do the right thing! Russ Darrow Metro Nissan will make every effort to make things right! We sell a lot of vehicles and occasionally this happens. At the end of the day, it's all about the customer! We are here and at your service! Glad we made you and your daughter happy when all was said and done. Eric Greskoviak G.M.

May 01, 2019

Uniformed of repairs I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard fro More

by MrBill51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Weil
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Bill, Thank you again for taking my call today. I am glad you accepted my apology for your service experience. Moving forward our service department will make sure all parties are involved in ALL communication. Every guest is very important to our companies success and WE TRULY APPRECIATE YOUR BUSINESS! Hope to see you on June 4th for our appointment. If anything changes, I am a phone call or email away. We wish you many great years with your Titan! Respectfully, Eric Greskoviak G.M.

April 28, 2019

Quick tire replacement with no appointment I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicl More

by WestAllisMark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Apr 29, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello WestAllisMark and thanks for the nice review! Sorry you had to deal with a Milwaukee pot hole!!! Happy we could assist you in a timely fashion. We appreciate the 5-STARS and I will let the service team know at our next meeting! We are here and at your service for all of your vehicle needs! Eric Greskoviak G.M.

...
64
...