
Russ Darrow Nissan of Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Oil change and tire rotation. I have ALWAYS went there. I appreciate the service that I receive. I feel like I’m apart of the family. Wonderful people and atmosphere. I have ALWAYS went there. I appreciate the service that I receive. I feel like I’m apart of the family. Wonderful people and atmosphere. More
Great Lance is great guy who did his magic to please us in everything we wanted as well as Jerad as always great doing his magic with the numbers. Thank you Lance is great guy who did his magic to please us in everything we wanted as well as Jerad as always great doing his magic with the numbers. Thank you guys. My family loves our new truck and our road trip was beautiful and comfy. More
Amazing service with informative staff! This was my second time going through this Russ Darrow Nissan location and they never cease to disappoint me! The staff is knowledgeable, patient, and This was my second time going through this Russ Darrow Nissan location and they never cease to disappoint me! The staff is knowledgeable, patient, and highly informative. I can’t thank Joe, Jeard, and Rob for all of their help, and making me feel comfortable and confident in my decision! More
Standard oil change The service personnel at this location are great. Greeted me right away. Took care of my car and helped me on my way Great experience The service personnel at this location are great. Greeted me right away. Took care of my car and helped me on my way Great experience More
Classic Bait and Switch !!! Very dishonest, unethical, worst car buying experience EVER! Saw a Rogue online and called to confirm the details and that it was available. A !!! Very dishonest, unethical, worst car buying experience EVER! Saw a Rogue online and called to confirm the details and that it was available. Anesha told me it was and I asked her to hold for 30 minutes which she said she would. I sent my parents as they were buying for themselves. After test driving what they thought was the car we discussed they explained to them the original car was sold and the new one would be almost $3,000 more. How could it be sold in 30 minutes when I was promised it would be held for 30 minutes? After pressing them on the situation Rob (one of the sales managers) said the car was sold 4 days ago. Even though Anesha confirmed and their website also said it was available. If your intention is to trick people into coming in at least get your story straight. My parents ultimately bought the same car from another dealership. I spoke to Rob about the situation and he chalked it up to multiple mistakes and the type of “stuff that happens in business”. Maybe your business, but most people are honest, ethical, trustworthy, and reliable. I’ve left Anesha two messages today without any call back and the General Manager was supposed to also call back, but no surprise, that never happened. Whoever responds to this review online please save the generic copy and paste response of we’ll look into it and make management aware blah blah blah. If you’re in the market for a car save yourself the trouble, time, and aggregation and go somewhere else. More
Good attention I went to change oil for my car and you show me some bad parts. You gave to me the cost of repair my car there Thanks I went to change oil for my car and you show me some bad parts. You gave to me the cost of repair my car there Thanks More
Shocked by parts that have failed and costs. Invoice was about $600. Declined $1,700 In non critical Additional repairs Other customers had bills between $500-$700 or more. Even a woman who c Invoice was about $600. Declined $1,700 In non critical Additional repairs Other customers had bills between $500-$700 or more. Even a woman who came in for an oil change ended up getting a moon roof replaced under warranty. Serious concerns about Nissan quality. Prior usually durable parts have failed. Like shifter and the knob on top of it Dash $1300. Struts replaced twice at our expense and once on warrantee and then we stopped. More
Great Salesperson & Customer Care My daughter and I went car shopping and found a dealership and a sales person, Ian, that we were both very comfortable with. The used car my daughter My daughter and I went car shopping and found a dealership and a sales person, Ian, that we were both very comfortable with. The used car my daughter purchased had an issue that became apparent after we transacted (on a Saturday). We came back the following Monday, and the front/assistant manager, Robert, observed with us the issue firsthand and immediately brought the car into service for a diagnostic. The team were very attentive to the issue, our concerns, and subsequently identified a mechanical issue too cost prohibitive for repair. For this particular situation, they offered a full refund for the vehicle. My daughter was so relieved and greatly appreciated the care and customer service provided at Russ Darrow Nissan. Thanks! Also want to say thanks to Ian, Rob and Eric for all the help!! -John P. More
Uniformed of repairs I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard fro I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard from him till he texted me a month later telling me that the truck was done. My son in law knows the Field Tech & that was the only way I got any information on the repairs. After 4 weeks in repair I found out that the engine had been back ordered. More
Quick tire replacement with no appointment I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicl I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicle. Fast professional service. More