Russ Darrow Nissan of Milwaukee

Not satisfied. I went to get an oil change and it was done, they ask if I wanted a rotation which I said yes too. When my service was done I went out to my car to se I went to get an oil change and it was done, they ask if I wanted a rotation which I said yes too. When my service was done I went out to my car to see two of my had not been changed. When I went back in to ask what occurred the young lady went to find out, she came back and told me and when I asked a few more questions she seemed agitated. So instead of really leaving satisfied I just left because I didn’t want to continue with the ordeal. More

Great customer service!! First off I would like to say that I've been to my fair share of dealerships, whether it was for myself, a friend, or for family. Most of my experienc First off I would like to say that I've been to my fair share of dealerships, whether it was for myself, a friend, or for family. Most of my experiences have not been all that great, or some were just okay. I have to say I was very impressed with the service my family and I received at Russ Darrow. The staff was very friendly, they were honest, and helped us out in the best way they could. We really did not expect to leave in a new vehicle but they did an amazing job finding a solution and the right fit for us. I may not be able to guarantee that they can find a vehicle for everyone, but I can guarantee they are going to do the best they can to help you find one. I will definitely be going to Russ Darrow from now on when I need a vehicle! More

All around service All employees I've dealt with have been extremely professional and go out of their way to make you have an awesome experience. I was able to pick up All employees I've dealt with have been extremely professional and go out of their way to make you have an awesome experience. I was able to pick up my car after the service department closed and Eric, the manager, made sure my bill was correct and I was completely satisfied. He even remembered me from my past visit! Great service and thanks for making me feel special! More

Awesome experience Our experience was really a smooth process for us to get our vehicle! Rod was very helpful and he didn’t waste any time getting us the vehicle we want Our experience was really a smooth process for us to get our vehicle! Rod was very helpful and he didn’t waste any time getting us the vehicle we wanted for our family! More

Oil change I was due for an oil change. That dealership got me in the next day. Order me a time of an hour and they were done in less than 45 minutes. Great cust I was due for an oil change. That dealership got me in the next day. Order me a time of an hour and they were done in less than 45 minutes. Great customer service. Very professional More

Terrific service, attention to detail, best staff & Manager! I’m treated as an important person every time I come. They listen to my concerns and ALWAYS fix the problem. They have awesome customer service and m I’m treated as an important person every time I come. They listen to my concerns and ALWAYS fix the problem. They have awesome customer service and management! More

"Scheduled Service completed on time"! I had scheduled my service at 10:30 AM. My Service representative was Danielle. Apparently, Charles Yang, the scheduled rep was off. I had scheduled a I had scheduled my service at 10:30 AM. My Service representative was Danielle. Apparently, Charles Yang, the scheduled rep was off. I had scheduled an oil change and tire rotation and was told this would take about 45 minutes. Once, the vehicle was inspected, Danielle came into the lounge area with an engine filter that was quite dirty. She recommended having it replaced. I, okay'd the replacement.of the filter in addition to the oil change and tire rotation. My vehicle was ready in a total of 50 minutes. Since, I used some coupons, my bill was reasonable, about $84.00. More