
Russ Darrow Nissan of Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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2017 Sentra Both Red and Eric (finance) worked really hard to find a vehicle in my budget. I haven't had to worry about a car payment in over a decade and they go Both Red and Eric (finance) worked really hard to find a vehicle in my budget. I haven't had to worry about a car payment in over a decade and they got me into something fairly new, with low miles and manageable payments. Thank you both! More
Quick and kind This was my first time here and was worth the drive, I had a 60k maintanence done on my vehicle and it was done in a favorable time. The workers are This was my first time here and was worth the drive, I had a 60k maintanence done on my vehicle and it was done in a favorable time. The workers are also very kind and informative on the phone and in person! Will be going back for future major maintance service. More
Fast, friendly and straightforward experience! Probably one of the best car buying experiences I’ve had. The reviews on vehicles where straightforward with no hidden sales pitches. The hospitality Probably one of the best car buying experiences I’ve had. The reviews on vehicles where straightforward with no hidden sales pitches. The hospitality at this location is amazing when you first enter you’re not bombarded with salesmen trying to get you a car right away, instead they want to get to know you and see where your confidence level is at. Red provides a great customer experience and I wish her the best while with Russ Darrow! She even went and picked my vehicle up from Madison the same day and brought it to Milwaukee! More
Excellent service Very responsive. Travis did a great job. Had oil change and battery replacement. Got it done in time promised. Would recommend and go back. Had Calvin Very responsive. Travis did a great job. Had oil change and battery replacement. Got it done in time promised. Would recommend and go back. Had Calvin work on my cars in the past and he is the best More
Great Service! I came in today to check out a used RAV4 I found on their site. I worked with Ron and he was fantastic. Eric was also a pleasure to work with througho I came in today to check out a used RAV4 I found on their site. I worked with Ron and he was fantastic. Eric was also a pleasure to work with throughout the process. Very friendly, helpful service! More
Fast service My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. by phone. More
Great Customer Service Took my car in for service that required Nissan-specific parts. Got great customer service and a dedicated serviceman assigned to me for the duration Took my car in for service that required Nissan-specific parts. Got great customer service and a dedicated serviceman assigned to me for the duration of my time with them doing this repair. Would go there again. More
Excellent Courteous and efficient. I appreciate the suggestions to keep my car in shape without being pushy. Travis was thorough and the service was done before Courteous and efficient. I appreciate the suggestions to keep my car in shape without being pushy. Travis was thorough and the service was done before the time he specified. Thanks More
My experience was very polite and informative. They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the eff They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the effort. More
Red Carson was a great sales person. Finance guy wasn't good As typical a process that could have taken 1.5 hours took 5.25. Red was great. I knew the car I wanted to test drive and after the test drive I wanted As typical a process that could have taken 1.5 hours took 5.25. Red was great. I knew the car I wanted to test drive and after the test drive I wanted the vehicle. Pretty easy. The dealership had to do the typical song and dance about my trade-in, with a back and forth that was obnoxious. CarMax gave me an offer of $2000 for my old Highlander. Russ Darrow was trying to give me much less. I wasn't even trying to bargain on the used car price. They had to go back and forth, and "call the GM of the dealership" to see if they could give me $2000. Please. Typical stall tactic that just makes dealing with car dealers the awful, awful experience it always is. The finance guy was typically slimy. From the first forced, fake hello, through the hour+ I had to sit in his office while he tried to sell me warranties, gap insurance, and I don't even know what else, it was awful. I also told him that I was pre-approved with my credit union several times, but was told they HAVE to run my credit and look at their financing options. WHY? Total waste of time. And I was so exhausted by the time the papers were being signed I didn't realize all the paperwork was for THEIR choice of lender instead of my credit union. Total bait-and-switch. Also, they FORCE you to sign an agreement to go to arbitration instead of filing a direct lawsuit against the dealership. This is just shady as xxxx. There is an Opt Out that you have to mail in within 30 days of buying the car. How many people forget to do this or don't even know what it means. More