Russ Darrow Nissan of Milwaukee

maintenance every time i go to this location charles, joe, and paul treat me with respect and give great customer service. besides that i dont have to wait long f every time i go to this location charles, joe, and paul treat me with respect and give great customer service. besides that i dont have to wait long for work to be completed on my vehicles. i have been coming here for years and plan to continue to come back for routine maintenance as needed. 2 thumbs up!!! -Norman Suber More

Excellent Experience! As a first time car buyer I had a fantastic experience! Evan did an incredible job determining my needs and helping me find my perfect match. From sta As a first time car buyer I had a fantastic experience! Evan did an incredible job determining my needs and helping me find my perfect match. From start to finish I had a pleasant experience even though the process took multiple days. I would highly recommend working with Evan or anyone else at this location! More

No help with Coupons Went in for a oil change, I asked are there any specials or Coupons, if I didn’t have one the Service advisor normally just give me one. Not today, Tr Went in for a oil change, I asked are there any specials or Coupons, if I didn’t have one the Service advisor normally just give me one. Not today, Travis was not trying to help at all! More

Went out of their way. Needed to trade in a lease and was in a bind they were patient and was able to help me out and get a car. Needed to trade in a lease and was in a bind they were patient and was able to help me out and get a car. More

Great The weight time was good and the service have always great being great 👍🏼 the staff is very good I will let family member know about R The weight time was good and the service have always great being great 👍🏼 the staff is very good I will let family member know about Russ Darrow Nissan More

Fast service Easy in and out oil change. They also cleaned up my car free of charge too. Friendly staff and waiting room. Fun to watch the guys working hard on my Easy in and out oil change. They also cleaned up my car free of charge too. Friendly staff and waiting room. Fun to watch the guys working hard on my car More

Exceptional Service!!!! This was my 3rd purchase with Russ Darrow! I LOVE the service Red offered as well as her patience! She was determined, personable, and went above and This was my 3rd purchase with Russ Darrow! I LOVE the service Red offered as well as her patience! She was determined, personable, and went above and beyond making sure I was satisfied!!! Both Eric’s were very friendly and made sure I was satisfied as a buyer! They’re a great team! Keep up the excellent work Red! More

terrible I went for an oil change, with a Russ Darow coupon, that I received in the mail, and the tech stated I'll check if the coupon can be used. ...as our s I went for an oil change, with a Russ Darow coupon, that I received in the mail, and the tech stated I'll check if the coupon can be used. ...as our standard oil change is $29.95. The coupon clearly stated Russ Darrow Nissan and it was NOT expired. The oil change felt rushed as non of my fliuds....windshield wiper and brakes, were topped off. Plus, the free 27-point inspection was completed by a novice and the service tech didn't have an answer as how much it would cost to fix the items identified....NOT even a ballpark. Next time I will take car somewhere else to get services PROFESSIONALLY done. More

Quick, good price, and good value I was in a mission to buy a new vehicle. I am a sales man's worst nightmare to say the least. I'm a busy person, I know what I want, I know the pric I was in a mission to buy a new vehicle. I am a sales man's worst nightmare to say the least. I'm a busy person, I know what I want, I know the prices, I hate gimmicks, financing tricks, etc. Previously I walked away from several dealers because I was so irritated with them. I was very happy with Russ Darrow. I walked in, pointed to the car I wanted and 3 hours later I was driving my car home in time to get the kids from school. They were very good about explaining any extras, did not get pushy when I denied several and were always polite. Since I was pressed for time, they were very adamant that any questions, concerns, other they would be happy to assist me later. I opted to skip the in-car tutorial and there is a lot of tech. The gentlemen was respectful of my time and said I could call or drop by anytime for a crash course. Definitely recommend this dealer and I think the nissans are near the top for value right now. More

Great cars. Pushy service I expect car dealerships to be pushy. I expect mistakes to happen and I understand no one person is perfect. But Russ Darrow simply tried too hard for I expect car dealerships to be pushy. I expect mistakes to happen and I understand no one person is perfect. But Russ Darrow simply tried too hard for me to finance through them. I made it quite clear that I had no intention of doing so. They continued to try and scare me into not going through my bank. They also pushed their wrap coverage as I tried leaving with my new car. The experience felt more like pulling teeth than it did buying a new and fun exciting car. I love my car and the only reason I bought it here was for the great pricing. Unfortunately I will not look at Russ Darrow for another vehicle. I just want to make it clear that the finance department was quite accommodating and they were not pushy. More