Russ Darrow Nissan of Milwaukee

Steve gave me an incredibly fair offer and was helpful every step of the way towards buying a 2015 Altima. He was very straightforward, and it always felt like he was in my corner through the buying proce every step of the way towards buying a 2015 Altima. He was very straightforward, and it always felt like he was in my corner through the buying process. After several terrible experiences with used car dealerships, this one was a much needed breath of fresh air. More

Late night on Tuesday, April 22, 2025, I saw an awesome deal on the Russ Darrow Nissan website for a Nissan Certified Used 2024 Sentra with only about 11,395 miles and a CLEAN CarFax on sale for about $18, deal on the Russ Darrow Nissan website for a Nissan Certified Used 2024 Sentra with only about 11,395 miles and a CLEAN CarFax on sale for about $18,739. Immediately after I finished working the next day, I called the dealership and Sales Manager Steve G. said it was still available so I told him I was coming in for a test ride and would arrive within a half hour. When I arrived, the vehicle was sitting out front ready for me to inspect and take a test drive. Steve introduced me to Salesman Mike A. who he said would take care of me. Mike was just a great guy to work with as was his Sales Manager, Jimmy V. I really liked the 2024 Sentra and Steve gave me a fair price for my trade - a 2010 Nissan Altima with high miles (about 191,000) which I maintained since I purchased it new despite the fact that they were aware it needed some new parts. The purchase process was quite simple - Finance Manager Chad L. wrote up the deal even though it was a cash deal and did a great job. Russ Darrow Nissan let me take the Sentra home that day on my word that I would have the money wired to the dealership and deliver the title to my trade the next day. Note that my original intent was to buy a late model, used Nissan Altima with low miles and did online research regarding pricing and size of used inventory over the course of about a year from 3 local dealerships - Russ Darrow Nissan, Rosen Nissan and Wilde Nissan. On Tuesday, April 22, 2025, I test drove a Certified Used 2020 Red Nissan Sentra with about 40,000 miles at Rosen Nissan with a price of $18,999. I almost purchased it as they made me a great offer on my trade but I just had to do some online research on the Sentra before pulling the trigger. I was also quite disappointed that the original late model blue Nissan Altima which they told me over the phone was not available when I arrived, despite being told a mere two hours earlier that it was still available. In any event, I sure am glad that I followed my instincts and did the Sentra research which resulted in an awesome deal at Russ Darrow Nissan on a one year old, Certified Used Nissan Sentra with about 30,000 LESS miles the next day! About a year ago, I was looking at a used Nissan Altima at Wilde Nissan in Waukesha and they really didn't appear that they wanted to make a deal. They wouldn't budge on the price of the vehicle and offered me a laughable amount for my trade and wouldn't budge on that either! So I immediately knew from that point that I would NEVER purchase from them. From doing online research on used Nissan vehicles at the above 3 dealerships, it has been my experience that Russ Darrow Nissan ALWAYS had the largest selection of late model, used Nissans and the BEST prices, at least for the Altima and Sentra models that I researched. I'll never waste my time going anywhere else! More

Great customer service Help me with making decisions as to the problems found with my diagnostic to the problems found with my diagnostic More

Several issues with the car when I took it to my mechanic right after I purchased the car. dealership didn’t want to fix these item. I will never buy a car from any of their dealerships ever. I buy a lot of right after I purchased the car. dealership didn’t want to fix these item. I will never buy a car from any of their dealerships ever. I buy a lot of cars. I can take my business elsewhere. More

They did a excellent job in getting me in a vehicle. I would recommend them to everyone I would recommend them to everyone More

Great customer service as always. Clean establishment. They really should be like other dealerships and offer free snacks, cookies chips, soda, etc.. Clean establishment. They really should be like other dealerships and offer free snacks, cookies chips, soda, etc.. More

I love coming to your dealership since everyone in the store treats me very good store treats me very good More

I appreciate the time in effort put in to assist me with the purchase of my new vehicle. the purchase of my new vehicle. More

Able to look at my car and diagnosed the problem very quickly. Received same day service to my satisfaction. Tech very helpful! quickly. Received same day service to my satisfaction. Tech very helpful! More

They're a good dealership. The customer comes first and they really care about you. The customer comes first and they really care about you. More