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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.6
375 Reviews
Call Service Center (414) 867-6263

375 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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March 08, 2025

Daryl Nissan is the best car dealer I've worked with in my entire life of buying cars More

by kevinbrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2025 -

Russ Darrow Nissan of Milwaukee responded

Kevin, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

I was very impressed by the service I received during my oil change! The video showing them doing my checkup under my cars blew my mind. I really enjoyed watching it. Everyone especially Aaron was very mann More

by swellstchr49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron 5 Stars
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Mar 09, 2025 -

Russ Darrow Nissan of Milwaukee responded

It's great to hear that Aaron and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

My service was handled very well and explained to me in depth, very satisfied thanks More

by cigarhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your service experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 05, 2025

The dealership is very nice and tech are all pretty nice! Even though I had bad news about my vehicle! I will continue to come for service! More

by SHEROLRENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Farahbakhsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Russ Darrow Nissan of Milwaukee responded

Sherol, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

March 05, 2025

Convenient day of oil change. Erin had gas cap erroneous warning turned off. Pleasant and efficient service. Nise to see that I can get WI emission test at Russ Darrow next tim More

by JOHNMARIEMAKAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Russ Darrow Nissan of Milwaukee responded

John, Thank you for your business and this review. We're happy to hear Erin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

March 05, 2025

Been coming to this dealership since 2015 The people over all are very good people but the service workers does not keep it real at times.they say they do one thing but does not forget to tap off fluids at t More

by PRESTONSPIVERY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Russ Darrow Nissan of Milwaukee responded

Preston, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

March 05, 2025

They treated me right but couldn't find the problem Great people to work with thanks again More

by AWIROLL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

Keep up the good work ! I lke Shay very helpful keep up the great job More

by DEBBIEJOINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks, Debbie, for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

Excellent and professional service. The service was very timely. I will definitely be back & recommend others. More

by RHONDAEUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keontre McCants
Report | Print
Mar 03, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, Rhonda, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

February 28, 2025

Has them look at warranty on my seats. They said talk to Nissan consumer affairs.they sent me back to the dealer. Waiting for some action. More

by DLITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Hansen matt.hansen@russdarrow.com

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