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Russ Darrow Nissan of West Bend
West Bend, WI
719 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 719 reviews
Verified Customer
April 09, 2026
Booked appointment online and it didn't actually schedule it. I didn't get a reminder so I was suspicious. The guy in service didn't let that be a problem and was able to fit me in. I only waited 10 extra mi it. I didn't get a reminder so I was suspicious. The guy in service didn't let that be a problem and was able to fit me in. I only waited 10 extra minutes over a normally scheduled time. I have trouble getting my car to the dealer so this was a big deal to me to not have to come back another time. More
by knight
April 09, 2026
Great experience dealing with Russ Darrow West Bend and Trinity! Exceptional communication and Trinity was able to locate and deliver the exact vehicle we were looking for. Her professionalism, kindness a Trinity! Exceptional communication and Trinity was able to locate and deliver the exact vehicle we were looking for. Her professionalism, kindness and good nature made for an excellent customer service experience. Definitely would recommend Trinity and visiting Russ Darrow West Bend! More
by RondaK
Employees Worked With
April 04, 2026
Trinity was amazing fast and efficient It was a great experience would recommend highly If you need a new car experience would recommend highly If you need a new car More
by Vikemom
Employees Worked With
April 04, 2026
very friendly salesman, very talkative and helpful, answered any and all questions from start to end answered any and all questions from start to end More
by maddy
Employees Worked With
April 01, 2026
Trinity made this car buying experience so easy! I will definitely consider Russ Darrow West Bend for any future cars! I will definitely consider Russ Darrow West Bend for any future cars! More
by kefieweger
Employees Worked With
March 30, 2026
We ordered and paid for floor mats but they didn't order them. We had to follow up with them a couple weeks later. them. We had to follow up with them a couple weeks later. More
by VERONICA_M_TORRES
March 28, 2026
Good looking dealership inside and out. They serviced my vehicle right away and I was on my way within an hour. My vehicle was parked inside and one of the workers opened and held the door They serviced my vehicle right away and I was on my way within an hour. My vehicle was parked inside and one of the workers opened and held the door for me on my way out. My car news was good but good news or bad it's all about customer service! More
by A_perfect_circle23
Employees Worked With
Scott I don't remember his last name
March 27, 2026
Trinity and Rob were both amazing sales people! Trinity did amazing taking through the test drives and helping narrow down which vehicle would fit me best. This is my second vehicle through Russ Da Trinity did amazing taking through the test drives and helping narrow down which vehicle would fit me best. This is my second vehicle through Russ Darrow. Rob was also amazing with helping make sure everything would stay within my budget for me. Thank you! More
by schowalteremily23
