Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Nissan of West Bend
West Bend, WI
665 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 665 reviews
November 18, 2025
Unfortunately, my most recent experience was disappointing. Went in for an oil change and an all point inspection. All fluids were to be topped off and tires checked. I ended up having to return disappointing. Went in for an oil change and an all point inspection. All fluids were to be topped off and tires checked. I ended up having to return for another visit after realizing my sensors were letting me know my tire pressures were low and my windshield washer fluid was completely empty. ( this was the first day driving my car after having the service done) I did get an apology however maybe a free future oil change would have been nice for the inconvenience of having to return! In the past service has been great, NOT so impressive this time. I was much more impressed by the former Nissan dealership that serviced my car and treated me like family. More
by Amybruss
Verified CustomerEmployees Worked With
Service department
November 15, 2025
Decent vehicle. Looking forward to driving a newer vehicle. Hoping it will be reliable. Thank you Looking forward to driving a newer vehicle. Hoping it will be reliable. Thank you More
by Tammy
Employees Worked With
November 15, 2025
I showed up without an appointment and was still made a priority right away. Great service and knowledge from Trinity throughout the whole process. I never felt pressured and appreciate the way it felt lik priority right away. Great service and knowledge from Trinity throughout the whole process. I never felt pressured and appreciate the way it felt like a joint venture from start to finish to have me have happy. Thank you. More
by eddy.barman
Employees Worked With
November 14, 2025
Dealer interaction and service was excellent. On the positive, dealer did not oversell costing or extended warranty. Only negative preventing a 5 star rating is the excessive wait for finance, wh On the positive, dealer did not oversell costing or extended warranty. Only negative preventing a 5 star rating is the excessive wait for finance, which was more than 3 hours. More
by PAT.WILSON621
Employees Worked With
November 12, 2025
Trinity was great! She made the process relatively painless. Overall, it was a good experience. She made the process relatively painless. Overall, it was a good experience. More
by isabellewilson459
Employees Worked With
November 10, 2025
Trinity was great to work with. Paperwork took a while though. I wish there was a way to speed that process up. Paperwork took a while though. I wish there was a way to speed that process up. More
by LARRYV0
Employees Worked With
November 08, 2025
Everybody was very professional nice. The process did not take as long as it did in the best experience The process did not take as long as it did in the best experience More
by STEINMARK
Employees Worked With
Other Employees :
Our Finanace guy gets 5 stars as well
