Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Russ Darrow Nissan of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.6
682 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
Contact Dealership
View Awards

2665 W Washington St

West Bend, WI

53095

Directions

By Type

Showing 682 reviews

January 12, 2026

It was good. Very quick and easy oil change and tire rotation Loved how fast and efficient the mechanics were More

by TMCMOLLY
Recommend Dealer
Yes
Report | Print
Jan 13, 2026 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

January 11, 2026

Great to work with. Friendly and personable. Our time with this purchase was quick and hassle free. More

by Nissa71
Recommend Dealer
Yes
Employees Worked With
JUSTIN GERSONDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUSTIN GERSONDE
Report | Print
Jan 11, 2026 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

January 08, 2026

THEY ALWAYS TELL ME THE PROBABLE PROBLEM B 4 THEY START. .. EVERYONE I'VE DEALT WITH FROM THE START IS ON THE BALL...?????? More

by 2112thersman666
Recommend Dealer
Yes
Report | Print
Jan 08, 2026 -

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

January 06, 2026

The service advisor talked down to me . I tried to tell him that I have a platinum warranty bumper to bumper... I still had to pay for my tire rotation ... I feel like the repair may take a More

by Rita.angeli
Recommend Dealer
No
Employees Worked With
Brian Bahr
Report | Print
Jan 06, 2026 -

Rita.angeli responded

I was not told of limitations on my platinum warranty.

Jan 06, 2026 -

Rita.angeli responded

I hope my repair is completely

January 04, 2026

Best interactions with a dealer/service center I've ever had. Great service as usual. More

by lacrossluke
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lich
Report | Print
Jan 05, 2026 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

January 03, 2026

Brian did a great job of listening and making me feel welcome and satisfied ?? More

by Johnendejan
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 04, 2026 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

December 30, 2025

Kept informed. reasonable turnaround. expectations met. I was kepted informed. The turnaround time was reasonable. Relaxing environment. Refreshments need to be sto More

by krissweet2004
Recommend Dealer
Yes
Employees Worked With
older gentleman
Report | Print
Dec 30, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

December 30, 2025

There very helpful,there worked on my car when I didn’t have appointment. My engine light was on and I needed folders. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service deck
Report | Print
Dec 30, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

December 24, 2025

Very great service, answered all my questions and concerns. I will recommend your service to all my friends and family. Thank you More

by Jkleist54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

December 19, 2025

Very attentive to my needs and willing to explore many options Spent a lot of time with us More

by Schultzbl
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Dec 19, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

1
2
...
69