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Russ Darrow Nissan of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.6
585 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 585 reviews

July 27, 2025

I had scheduled a warranty oil change and 5000 mile tire rotation they did a 20 point inspection and sent me a brief video. Pretty easy and fast More

by NURSEJILLE
Recommend Dealer
Yes
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Jul 27, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

July 26, 2025

I had a pleasant experience at this dealership. They're not pushy at all and even let me take the vehicle home overnight to show my wife. My salesperson Brandon was great! More

by 01RWEBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2025

This is my first experience with any Russ Darrow dealership. Was greeted with a very nice smile. I have a Ford product but believe me if I had a Nissan I would be back for all my services. Thank you More

by shari_pesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 26, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

July 24, 2025

I have been to this dealership quite often and have always had a favorable experience. The appointment scheduling was easy. My car got worked on upon arrival. The lady that wrote up the order was very More

by dpwen
Recommend Dealer
Yes
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Jul 24, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

July 24, 2025

My experience was great. No issues whatsoever. Thanks The oil change and inspection took less than an hour. More

by dpwen
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 24, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 23, 2025

Great sales employees, felt very welcomed and comfortable through the sales process. Over all great experience. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and trinity
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Jul 23, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

July 20, 2025

I enjoyed the hospitality and welcoming invitation to new experiences. The process was a bit long as expected but nothing we couldn't handle. Was told many new ways and paths to take and was also given many More

by Caleb Muilenburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Schmidt
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Jul 20, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2025

Necessary repair was completed in a timely fashion and for a reasonable and competitive price. Service department was diligent in keeping me updated to the progress of the work I had done. More

by kkaiser11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 19, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

July 16, 2025

The dealership has made good improvements over the past few years. Especially with the service department. More

by jbutler1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jul 17, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 13, 2025

Since purchasing my vehicle new in April 2024, it has always been a good experience talking to, getting service done. Had WATER in one headlight. Boucher Nissan said it was normal. WATER IN A HEADLIGHT? More

by HOFFY1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisors are second to none. My salesman is not working there anymore, he was great
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Jul 13, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

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