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Russ Darrow Nissan of West Bend

West Bend, WI

4.6
798 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 798 reviews

October 31, 2026

Very informative. ..great guy. Very knowledgeable. Thank you Tyler you did a great job.very friendly. More

by cherylwes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER MATZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Russ Darrow Nissan of West Bend responded

We're happy Tyler's expertise and welcoming approach made a positive impression during your used Nissan Rogue purchase. Thank you for the five star rating! Mitchell Darrow mitchell.darrow@russdarrow.com

October 31, 2026

Everything was very laid back. Making me feel at home and relaxed. I look forward to my next experience with Joe. More

by Ronni Jo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSEPH CRADEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Russ Darrow Nissan of West Bend responded

We're delighted that purchasing your new Nissan Rogue felt comfortable and unhurried. Your kind words about Joseph and enthusiasm for your next visit mean a lot to our team. Mitchell Darrow mitchell.darrow@russdarrow.com

October 30, 2026

Very smooth and easy with Ron and Jon they made it very easy and quick. More

by Alan.hermann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Russ Darrow Nissan of West Bend responded

We’re happy Ronald and our team helped make your used Ford F 150 purchase feel effortless and efficient. Thank you for the five star rating! Mitchell Darrow mitchell.darrow@russdarrow.com

October 28, 2026

Friendly, knowledgeable & professional with all that we came in contact with. She is a terrific salesperson! More

by kentaugustine82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Russ Darrow Nissan of West Bend responded

We're glad Trinity and everyone you met made your new Nissan Frontier purchase welcoming and informative. Thank you for the five star rating! Mitchell Darrow mitchell.darrow@russdarrow.com

October 27, 2026

Great job, very friends and nice with family. Was an easy buying process and helped me as much as possible. More

by Jaje2700
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Russ Darrow Nissan of West Bend responded

We're happy your Nissan Pathfinder purchase felt straightforward and that you and your family felt welcome. Thank you for recognizing the support our team provided throughout the process. Mitchell Darrow mitchell.darrow@russdarrow.com

October 26, 2026

I received one key fob with my automobile purchase. I was told that I could purchase a second fob for $350.00+. I asked to talk to the sales manager, but I was never able to talk with him. The More

by Mack Bone
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drake Burke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Darrow
2.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER MATZ
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Russ Darrow Nissan of West Bend responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible, company policy guarantees you 1 key per disclaimer on our website however if you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Mitchell Darrow mitchell.darrow@russdarrow.com

October 23, 2026

Professional and welcoming, the building was clean and staff was friendly and very helpful, overall a great experience More

by dani f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

October 22, 2026

Dealership and salesperson were amazing to deal with. They got me into the exact vehicle I really wanted. Above and beyond! More

by Gar Nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Russ Darrow Nissan of West Bend responded

Knowing that you got into the exact Ford Mustang you wanted means a great deal to our team. Congratulations on your new ride! Mitchell Darrow mitchell.darrow@russdarrow.com

October 22, 2026

Tyler was great! Helped me understand everything and explained everything I had questions about. Id recommend him to others for sure! More

by Pinkston.samantha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER MATZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Russ Darrow Nissan of West Bend responded

We’re glad Tyler could guide you through every step of your used Pacifica purchase and answer all your questions. Knowing you’d recommend him to others means a lot to our team. Mitchell Darrow mitchell.darrow@russdarrow.com

October 21, 2026

Trinity, what an unbelievable experience! Thank you for making my car buying process so easy and stress free. I couldn’t be happier with my new vehicle! More

by skirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Russ Darrow Nissan of West Bend responded

Our team, and Trinity in particular, enjoyed guiding you through buying your Nissan Sentra stress-free. Knowing the process felt effortless and that you’re thrilled with your new vehicle is truly rewarding. Mitchell Darrow mitchell.darrow@russdarrow.com

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