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Russ Darrow Nissan of West Bend

West Bend, WI

4.5
519 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 519 reviews

May 10, 2025

I had a great experience! My car feels so much better after the service. I really appreciated that I didn’t have any issues getting to work while my car was being fixed—they p More

by Eva Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My bad I don’t know his name.
May 10, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 10, 2025

The facility is beautiful. Brandon was very helpful and professional. The detail job was lacking and I had to do that myself. I am hoping to receive my other key fob early next More

by LEGEND11141
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 09, 2025

They were honest,helpful and easy to work with. Would go recommend them to others. More

by CURRANTWIN1
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 09, 2025

They listened to my needs and helped me find the car that checked all the boxes. More

by S_ALLISON_80
Recommend Dealer
Yes
Employees Worked With
Tim, Rob & Shannon
May 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 08, 2025

The staff is very friendly. The waiting room is quiet and peaceful, with comfortable chairs. There is coffee and tea and snacks to go with them. There is everything to make it p More

by alexabasov
Recommend Dealer
Yes
Employees Worked With
Oh, no
May 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

May 07, 2025

Very helpfully and professional kept me very updated on my repair Professional kind and knowledgeable More

by timglenboski
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
May 07, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 06, 2025

The service is good from the time I pull in the garage. I m usually met at the door and a few minutes later I m in the lounge reading a book. The service is quick and I’m out the door. I like the fact I ca More

by KKASABUSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Pankratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

May 04, 2025

Great staff, pleasant atmosphere. Everyone at the dealership is friendly. The gentleman that sold me my truck remembers me. Always asked how I'm doing and how it is and the service de More

by JLEAIR
Recommend Dealer
Yes
Employees Worked With
I believe his name was Rodney. In service
May 04, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

Brian at Nissan is the best! He will help you through any of your vehicle concerns. Give him a call. More

by BRIANBAHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian bahr
May 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

They were very helpful for me they answered all my questions that I could think of at the time More

by GAILLEMKE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for your feedback on your recent visit to Russ Darrow Nissan of West Bend. It's great to hear that we were able to assist you and that you had such a positive experience. Mitchell Darrow mitchell.darrow@russdarrow.com

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