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Russ Darrow Nissan of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.6
775 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 775 reviews

September 05, 2026

We bought a new Armada and I have to say this was the best car buying experience I’ve ever had! Before we arrived Trinity sent us a video of the car we were looking at and greeted us at the door. She was More

by Simplyjro23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Russ Darrow Nissan of West Bend responded

Our team enjoyed guiding you through the purchase of your new Nissan Armada. Knowing that Trinity’s video walk-through, her warm greeting at the door, and our finance team’s support helped make your first Nissan purchase so enjoyable is truly rewarding. Mitchell Darrow mitchell.darrow@russdarrow.com

September 05, 2026

Trinity is the best and I’ll recommend her to anyone. Had only one sales person my entire life, sorry Gary I let Trinity. More

by Rohrer23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Russ Darrow Nissan of West Bend responded

Knowing you’d recommend Trinity to anyone means a great deal to our team. We’re glad she could guide you through the purchase of your new Armada. Enjoy every moment behind the wheel! Mitchell Darrow mitchell.darrow@russdarrow.com

September 04, 2026

This dealership is very friendly. ..very welcoming....and carming! Love how everyone is so happy as well More

by gatewoodnyesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Russ Darrow Nissan of West Bend responded

Knowing you found our showroom warm, inviting, and relaxed means a lot to our team. Thank you for choosing our store for your new Rogue, and enjoy every moment behind the wheel. Mitchell Darrow mitchell.darrow@russdarrow.com

August 22, 2026

Trinity is very helpful and helped control the step by step process, and find us the best vehicle in our budget. We drove a very pleasant route. She got along well with my fiancé Maria. My name is Chris Y More

by Cyoungworth104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Cesario
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Aug 22, 2026 -

Russ Darrow Nissan of West Bend responded

Knowing Trinity’s step-by-step guidance helped you secure a used Chrysler Pacifica within your budget and that the drive was enjoyable is rewarding. It’s wonderful to hear she connected so well with your fiancé and made the process comfortable for both of you. Your kind words and five-star rating mean a lot to our team. Mitchell Darrow mitchell.darrow@russdarrow.com

August 10, 2026

Trinity and Rob were great. Trinity has great patience. Helped me decide which Rogue I wanted and were very fair in the price. More

by guellnancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

Russ Darrow Nissan of West Bend responded

Our team enjoyed guiding you through your Rogue purchase. Knowing that Trinity’s patience and our fair pricing helped you choose your Rogue means a lot to us. Mitchell Darrow mitchell.darrow@russdarrow.com

July 28, 2026

We were pleased with Trinity, how she helped us find the car we were looking for. She took time with us and explained how the electronics on the vehicle worked. More

by June
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

Russ Darrow Nissan of West Bend responded

It’s wonderful Trinity guided you to the right Nissan. Thank you for choosing us and sharing your experience. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

July 28, 2026

Trinity followed up and ground us the vehicle we were hoping to have. She explained all details and information about our vehicle. She was very professional. More

by Clint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

Russ Darrow Nissan of West Bend responded

Delighted to hear that Trinity guided you through every detail and helped you secure the Nissan you wanted. Enjoy your new Nissan, and don’t hesitate to reach out if you need anything down the road. Mitchell Darrow mitchell.darrow@russdarrow.com

June 27, 2026

Good, thorough. Know my car is taken care of Experience with the dealership is Good, thorough. Know my car is taken care of. Wish the excessive surveys and follow up More

by H.EICHSTEADT
Recommend Dealer
Yes
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Jun 27, 2026 -

Russ Darrow Nissan of West Bend responded

It’s great to hear your Nissan Sentra felt well cared for. Thank you for acknowledging the thorough attention and for sharing your thoughts on the number of surveys and follow ups. Your suggestion is noted as we work to refine our communication process. Mitchell Darrow mitchell.darrow@russdarrow.com

June 27, 2026

The service was great I love the video very informative and my appointment was done in a very timely matter More

by SUNSHINEWENDY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in the Service Department was excellent
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Jun 27, 2026 -

Russ Darrow Nissan of West Bend responded

It’s wonderful to know the Nissan Rogue service video was informative and that your appointment was completed so promptly. Thanks for sharing your feedback. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

June 26, 2026

Dropped car off for the day and was notified when done. Everything went smoothly My only complaint would be that I wish who ever moved the seat would have moved it back! Must have been a tall mechanic!! ?? More

by BEHREND
Recommend Dealer
Yes
Employees Worked With
Roger
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Jun 26, 2026 -

Russ Darrow Nissan of West Bend responded

It’s great to hear that your Nissan Rogue service went smoothly and you liked the prompt update when it was finished. We’ll pass along your note about resetting the seat position to our team. Thanks for choosing us for your Rogue’s care. Mitchell Darrow mitchell.darrow@russdarrow.com

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