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Russ Darrow Nissan of West Bend
West Bend, WI
745 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 745 reviews
June 07, 2026
My rating and experience is definitely a 5, excellent! My wife and myself were blown away by Bella Kingman. Bella was very professional from start to the finish and at the end of the day I drove away with My wife and myself were blown away by Bella Kingman. Bella was very professional from start to the finish and at the end of the day I drove away with the vehicle I wanted. Consider yourself very lucky to have this young lady on your team. The Nissan building is very clean including the restrooms. Everyone was very kind and courteous as well. I will definitely be back as a recurring customer and also recommending others to your dealership in West Bend. More
by RCMEYER4
Verified Customer
June 06, 2026
I was there for 5 hours, no one has figured out how to fix my car, and now I have to bring it back again on Monday because they need more time to figure out what was wrong fix my car, and now I have to bring it back again on Monday because they need more time to figure out what was wrong More
by Jacst1982
June 05, 2026
We were welcomed and served very well- especially pleased with vehicle selection! We had a good experience and left with a vehicle that will meet our needs. with vehicle selection! We had a good experience and left with a vehicle that will meet our needs. More
by JEFFREYHOLTAN
May 31, 2026
They were very efficient and courteous and I would recommend them to friends and family. I myself am a person who has worked on mine and many other people's vehicles. I just don't have as much free ti recommend them to friends and family. I myself am a person who has worked on mine and many other people's vehicles. I just don't have as much free time as I used to do my own service. So when I bought my truck from them I purchased a service package and am happy that I did. More
by FASTHEMI4STKT
Employees Worked With
May 31, 2026
They are in a hurry to get the car out of the lot with out detailing it and very sloppy. It's a nice vehicle but there is a bunch of dents that weren't in pictures and didn't get even a chance to look bef out detailing it and very sloppy. It's a nice vehicle but there is a bunch of dents that weren't in pictures and didn't get even a chance to look before being pushed out the door. More
by DOLLFACECNDY2
May 20, 2026
Very warm and inviting Very warm inviting the staff were very friendly and nice Baby one inviting the staff were very nice and friendly they had nice music playing it was just a great environment very friendly and nice Baby one inviting the staff were very nice and friendly they had nice music playing it was just a great environment More
by SHERRYG16520
May 19, 2026
Joe Craden in a hip brace, was the only one to get up and greet us. His ability to be a customer advocate and relate our needs to the finance manager was great. I will recommend him and the dealership. greet us. His ability to be a customer advocate and relate our needs to the finance manager was great. I will recommend him and the dealership. More
by Manchestergrp
Employees Worked With
May 19, 2026
Trinity was very helpful, not pushy, friendly and helped me get in a vehicle that was within my budget and everything that I wanted. me get in a vehicle that was within my budget and everything that I wanted. More
by Akhenning1987
May 18, 2026
Great atmosphere, with very kind and friendly employees. Very helpful finding me the best car in my budget. Would definitely return! Very helpful finding me the best car in my budget. Would definitely return! More
by edwardskayla3022
Employees Worked With
