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JOSEPH CRADEN
JOSEPH CRADEN at Russ Darrow Nissan of West Bend

JOSEPH CRADEN

Sales Consultant

Russ Darrow Nissan of West Bend

2665 W Washington St
West Bend, WI 53095

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4.7
39 Reviews
4.7

39 Reviews

Write a Review

39 Reviews of JOSEPH CRADEN

October 31, 2026

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Everything was very laid back. Making me feel at home and relaxed. I look forward to my next experience with Joe. More

by Ronni Jo
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Finance Experience
Recommend Dealer
Yes
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Oct 31, 2026

Russ Darrow Nissan of West Bend responded

We're delighted that purchasing your new Nissan Rogue felt comfortable and unhurried. Your kind words about Joseph and enthusiasm for your next visit mean a lot to our team. Mitchell Darrow mitchell.darrow@russdarrow.com

October 17, 2026

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Joe and the Russ Darrow team were incredible to work with. Truly professional individuals that really care about guest satisfaction. I was in and out within a few days with the car of my dreams, even wi More

by smithbryy22
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia , Tony (finance)

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Oct 17, 2026

Russ Darrow Nissan of West Bend responded

Hearing that our professionalism and genuine care stood out to you means a lot to our team. We’re glad we could secure your used BMW X1 in just a few days despite the challenges. Knowing you’d recommend us so highly is truly rewarding. Mitchell Darrow mitchell.darrow@russdarrow.com

June 25, 2026

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They were very nice and helpful with all my need and wants and were flexible More

by Jacobmccardle
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drake Burke, Robert Garcia, JUSTIN GERSONDE

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Jun 25, 2026

Russ Darrow Nissan of West Bend responded

It’s fantastic to hear that our team was able to meet your needs with flexibility. It was our pleasure to support you in purchasing your new Nissan Sentra. Thank you for the kind review! Mitchell Darrow mitchell.darrow@russdarrow.com

June 11, 2026

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Everyone was very friendly. The price was the best I could find. They worked hard to make sure we were happy More

by KEN.KLUMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drake Burke, Brandon Wilder, Mitch Darrow, Robert Garcia, Shane Bode, JUSTIN GERSONDE, Trinity Krolnik, Isabella Kingman , Jose Sanchez

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Jun 11, 2026

Russ Darrow Nissan of West Bend responded

Thank you for choosing us for your used Ford F-150 purchase. We’re pleased our team offered friendly service and competitive pricing to ensure you were pleased with the experience. Enjoy your truck and feel free to reach out if we can assist you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 19, 2026

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Joe Craden in a hip brace, was the only one to get up and greet us. His ability to be a customer advocate and relate our needs to the finance manager was great. I will recommend him and the dealership. More

by Manchestergrp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
May 19, 2026

Russ Darrow Nissan of West Bend responded

It’s wonderful to hear Joseph welcomed you and effectively communicated your needs to the finance manager despite his hip brace. We’re grateful for your recommendation of our team. We look forward to serving you again. Mitchell Darrow mitchell.darrow@russdarrow.com

April 27, 2026

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Joseph was very responsive, quick, informative and made this purchase for our client a good experience. From start to finish, a great experience and hope we can do more business in the future. More

by CVETTERS
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Finance Experience
Recommend Dealer
Yes
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Apr 27, 2026

Russ Darrow Nissan of West Bend responded

Thank you for recognizing Joseph’s responsiveness and clear communication during your client’s Nissan Rogue purchase. We’re glad the process was smooth from start to finish. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

April 14, 2026

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This is our 2nd Nissan from Rob and Joe. Very responsive and respectful. Very pleased. Thanks again! More

by jimf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia

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Apr 14, 2026

Russ Darrow Nissan of West Bend responded

Thank you for trusting us with your second Nissan and for highlighting Robert and Joseph’s responsiveness and respect. We’re thrilled you’re pleased with how everything went. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

April 12, 2026

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Employee Rating

Professional, straight forward no pressure Worked to meet my financial goals on price. Low pressure negotiation. Gave me a fair deal on a great vehicle. More

by ELOFDAHL
Recommend Dealer
Yes

Other Employees Tagged: JOSEPH CRADEN

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Apr 12, 2026

Russ Darrow Nissan of West Bend responded

We’re delighted to hear our team provided a straightforward, low-pressure negotiation and worked to meet your financial goals. Knowing you feel you received a fair deal on your Ford is fantastic. Thank you for choosing us for your purchase. Mitchell Darrow mitchell.darrow@russdarrow.com

February 01, 2026

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Employee Rating

Salesman lied to me pre purchase, during purchase, and post purchase about the vehicle being detailed. Finance manager lied during final numbers that it was currently being detailed. There were dorito cru More

by David.terzaghi
Recommend Dealer
No

Other Employees Tagged: JOSEPH CRADEN

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Feb 02, 2026

Russ Darrow Nissan of West Bend responded

David, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

November 19, 2025

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Employee Rating

Joe was fun to work with, and he made it easy to purchase a new car from. More

by JOLENE.MEYER79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia

Print
Nov 19, 2025

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

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