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Russ Darrow Nissan of West Bend

West Bend, WI

4.6
676 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 676 reviews

December 30, 2025

There very helpful,there worked on my car when I didn’t have appointment. My engine light was on and I needed folders. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service deck
December 30, 2025

Kept informed. reasonable turnaround. expectations met. I was kepted informed. The turnaround time was reasonable. Relaxing environment. Refreshments need to be sto More

by krissweet2004
Recommend Dealer
Yes
Employees Worked With
older gentleman
December 24, 2025

Very great service, answered all my questions and concerns. I will recommend your service to all my friends and family. Thank you More

by Jkleist54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

December 19, 2025

Very attentive to my needs and willing to explore many options Spent a lot of time with us More

by Schultzbl
Recommend Dealer
Yes
Employees Worked With
Monica
Dec 19, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

December 19, 2025

Excellent experience. The financing person and Brandon were very good. We really enjoyed it. We will continue to do business with Russ. Darrell More

by DULZ44
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilder
Dec 20, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mitchell Darrow mitchell.darrow@russdarrow.com

December 02, 2025

None of these people “worked “ with us. The people that did really did not know much about the vehicle and the finance person was too pushy trying to sell us extended warranties, etc. We More

by SUNSHINE60
Purchase Time
Recommend Dealer
No
Employees Worked With
JUSTIN GERSONDE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Russ Darrow Nissan of West Bend responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

November 29, 2025

Wonderful The easiest car buying experience I've ever had. Professional, informative, quick. Brandon and the entire team were just great! More

by TS.APRIL
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia
Nov 29, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

November 22, 2025

Excelente experiencia muy amable el Sr José Sánchez por su atención excelente su servicio de excelencia gracias More

by Ramses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

November 22, 2025

I am so grateful that they are there for me to get my car serviced. More

by judilou
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 22, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

November 21, 2025

Jose is awesome! He takes his time to explain everything that has to do with the vehicle and makes you feel welcomed. It was a joy working with him. Thanks Jose for s More

by KIASAN06151993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

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