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Russ Darrow Nissan of West Bend
West Bend, WI
519 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 519 reviews
May 10, 2022
My whole experience with Russ Darrow and Mitch were great. Mitch was very patient. I knew what I was looking for in a vehicle and he did not try to steer me towards vehicles that did not meet my cri great. Mitch was very patient. I knew what I was looking for in a vehicle and he did not try to steer me towards vehicles that did not meet my criteria. I did not feel any pressure throughout the process. Answered all my questions. I felt I received a fair deal on my trade. Very happy with my Rogue. More
by Lori
Employees Worked With
Dana Kay Behm, Mitchell Behm
April 15, 2022
After an accident that took my prior vehicle, the gentleman, Mitchell, was very patient with me and my husband. Understanding, we wouldn’t have a trade-in, this company worked diligently to find us a gentleman, Mitchell, was very patient with me and my husband. Understanding, we wouldn’t have a trade-in, this company worked diligently to find us a vehicle we could purchase within our capabilities. And so that we wouldn’t miss our pre-planned trip out of country, they were able to deliver our rogue that very day. Thank you More
by Jdewby7
Employees Worked With
Mitchell , Dana Kay Behm
March 22, 2022
When there was a miscommunication on appointment date, the service manager was extremely professional and courteous and was able to accommodate my needs. Staff is top notch. the service manager was extremely professional and courteous and was able to accommodate my needs. Staff is top notch. More
by jstrass1
Employees Worked With
Roger in Service department. , Taylor Lecher, Adam Retzlaff
February 23, 2022
Great service as always. My repairs were done timely and accurately, and as an added over the top touch of customer service they washed my car. My repairs were done timely and accurately, and as an added over the top touch of customer service they washed my car. More
by Michalenos
Employees Worked With
Roger
February 22, 2022
Drake Burke did a great job. He was very patient and waited while I got affairs in order to get my new vehicle. I would only say that he should work on his stoicism. It would be very helpful for him in waited while I got affairs in order to get my new vehicle. I would only say that he should work on his stoicism. It would be very helpful for him in future dealings. More
by Lemmoniv
Employees Worked With
Dana Kay Behm
January 31, 2022
Fast and friendly service! They were excellent to work with as usual. Keith is the best service manager I have worked with! I would recommend the service department to anyone. with as usual. Keith is the best service manager I have worked with! I would recommend the service department to anyone. More
by BH
Employees Worked With
Keith McGinnis
