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Russ Darrow Nissan of West Bend
West Bend, WI
542 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 542 reviews
November 29, 2023
I think it's about as good as any. Drake was pleasant. However, difficult to get finance to follow up. Called 3x and mesaage always said out of office but she was not. Gave them all m Drake was pleasant. However, difficult to get finance to follow up. Called 3x and mesaage always said out of office but she was not. Gave them all my info, waited 6 days, no call back with payoff amount. Finace said they didn't know anything about it. I don't believe that. I spoke with her once prior. When we arrived we were told everything would be ready for us to sign to buy out our lease, not the case. Disappointed, I gave them everything before we arrived. If they had a question, before filling out the form they could have called but didn't. We waited 60 min to see finace, we were there an hr and 15 min. More
by sgibbon729
July 15, 2023
I'm very happy with the treatment and deal l received on my Nissan Leaf my Nissan Leaf More
by David
May 23, 2023
Great experience, Salesman Drake did a nice job explaining my options , Dana in finance made the purchase seamless without any pressure. Management was very accommodating as well, 5 star dealership explaining my options , Dana in finance made the purchase seamless without any pressure. Management was very accommodating as well, 5 star dealership! More
by Eric k
Employees Worked With
March 22, 2023
They were very professional, and listened to my requests. They found the SUV I wanted and were able to meet my price. Overall an excellent experience. requests. They found the SUV I wanted and were able to meet my price. Overall an excellent experience. More
by Deliliah
December 17, 2022
Drake the assistant manager was extremely helpful in getting me informed on my new vehicle. My sales lady Cindy was new and explained certain things, but didn't really take the time to show me everyt getting me informed on my new vehicle. My sales lady Cindy was new and explained certain things, but didn't really take the time to show me everything on the car. She was still very helpful in getting me the car I wanted. More
by Andy847
Employees Worked With
October 29, 2022
Gabe was Extremely friendly and personable, knowledgeable and helpful. He made this experience well worth the drive! The minute we met him, I knew I wanted to buy from him. and helpful. He made this experience well worth the drive! The minute we met him, I knew I wanted to buy from him. More
by gkoepke
August 04, 2022
Purchased used vehicle discounted from being on mot for 100+ days. Car in great shape. Test driving, my mechanic pre-approval, and purchase all easy. 100+ days. Car in great shape. Test driving, my mechanic pre-approval, and purchase all easy. More
by Aaron_H
Employees Worked With
Mitchell Behm
June 21, 2022
We had excellent service from all! !!everyone was kind and efficient. We would shop here again !!everyone was kind and efficient. We would shop here again More
by Jmschwederneah
