Russ Darrow Toyota of West Bend

EXCELLENCE! Make this your first stop and your ONLY stop! We were prepared for a long, trying day of car shopping. This was our first and ONLY stop. Upon our arrival we received 5-star treatment! No questi We were prepared for a long, trying day of car shopping. This was our first and ONLY stop. Upon our arrival we received 5-star treatment! No question was too complicated. EVERYONE we encountered at this dealership went above and beyond to make us feel comfortable. That 5-star service doesn't end after a sale! ANYTIME we have a question about anything, be it a warranty or service, or even just stopping by for a car wash, nothing was out of the question for someone at Russ Darrow Toyota to help us with. Keep up the AMAZING service! You'll definitely be seeing us again! More

Great customer service. We ended up here on accident. We enede up coming back and purchaseing a vehicle from them. We had awesome customer service. They were willing to match We ended up here on accident. We enede up coming back and purchaseing a vehicle from them. We had awesome customer service. They were willing to match the price of a different dealership. They went above and beyond working with us. By far way better than bergstom and kolosso in Appleton and Neenah. Worth the drive to save as much as we did as well have a great time with the sales team. I would highly recommend giving them a chance. You won't be disappointed! More

Russ Darrow West Bend Great Service, Great People We went to four different Toyota Dealership and by far Russ Darrow's West Bend Team beat out Bergstrom and Kolloso Toyota.They are easy to work with a We went to four different Toyota Dealership and by far Russ Darrow's West Bend Team beat out Bergstrom and Kolloso Toyota.They are easy to work with and great people. They made us feel very comfortable buying our new Highlander and would recommend them to all family and friends. More

No problems I took my car in for a 20,000 mile check up/ oil change. I waited for my car and because the place was busy had to wait an hr. to get car done but ha I took my car in for a 20,000 mile check up/ oil change. I waited for my car and because the place was busy had to wait an hr. to get car done but have no complaints. More

Amazing I worked with Travis. He answered any questions I had about the car buying process, pros and cons about buying vs leasing, and explained everything a I worked with Travis. He answered any questions I had about the car buying process, pros and cons about buying vs leasing, and explained everything about the vehicle I was trying to purchase. I never felt rushed, or that I was ever bothering him. Excellent experience. More

Always great service Friendly staff and always good service. The only thing I’d say about my visit is I dropped it off at 9- told them I needed it back by 1:30- he wrote 1 Friendly staff and always good service. The only thing I’d say about my visit is I dropped it off at 9- told them I needed it back by 1:30- he wrote 1:00 on the slip- I called at 12:45 and was told it was just going through the wash and I could head on over. I got there at 1:15 and was told it’s ready to wash and it would be done. Point is- if you are busy and it’s taking longer than expected- call me and give me a heads up. Don’t use the wash as a cover. I heard them tell this to another customer as I stood there. Also- it shouldn’t have taken 4.5 hours to flush fluids. More

19 Camry Travis did a great job in helping me find my ideal vehicle. I went in knowing I wanted a Camry and he helped me with the perfect one and gave me a goo Travis did a great job in helping me find my ideal vehicle. I went in knowing I wanted a Camry and he helped me with the perfect one and gave me a good offer for my trade. The entire team was helpful and tried to get me in and out as fast as possible. Highly recommend them if you’re in the market for a new Toyota. More