Back

Russ Darrow Toyota of West Bend

West Bend, WI

4.6
989 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Contact Dealership

2700 W Washington Street

West Bend, WI

53095

Directions

By Type

Showing 990 reviews

July 23, 2019

Friendly Service Miranda was super friendly and knowledgeable. She made the experience enjoyable. Had to wait a little longer than expected but the waiting room was More

by lmilell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Zarling
Jul 23, 2019 -

Russ Darrow Toyota of West Bend responded

thank you so much for this great review. we agree Miranda is great but it's always nice to hear!! danny shutts, gm

July 23, 2019

Great people I would like to say that Dan Domask was very kind and knew what I wanted. The entire buying process for me took 1 hour. I took a test drive of the Cam More

by Dogbreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Damask
Jul 23, 2019 -

Russ Darrow Toyota of West Bend responded

wow!! what a wonderful review!! we are so thrilled to hear that you are and were happy with Dan!! we know how great he is but it sure is nice to hear!! thank you so much!! danny shutts, general manager

July 23, 2019

Always a great experience. Everytime I get service work done here I have a great experience. Everyone is pleasant and very knowledgeable. I have never had any problems or concer More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Becker
July 21, 2019

Problem Solved I came in for a tire balance and the service department noticed a more pressing issue, my tires were not suitable for my up coming road trip. They hel More

by krenzkyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Miranda Zarling
Jul 23, 2019 -

Russ Darrow Toyota of West Bend responded

so nice to hear that we were able to assist you! and thanks for the kind words and great review!! made our day!! danny shutts, gm

July 15, 2019

Free oil changes with car purchase I love that I’v had my car for 5 years and I just used my last free oil change. Such a bargain! I would consider buying there again More

by Ballberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Zarling
Jul 17, 2019 -

Russ Darrow Toyota of West Bend responded

thanks for the great review!! danny shutts, gm

July 14, 2019

Great buying experience!!!! Wow! Yesterday was one of best experiences we've had buying a vehicle! Cody was a blast! Very helpful and kept us laughing!! He is very personable!! W More

by ebaysmom1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Baertschy
Jul 17, 2019 -

Russ Darrow Toyota of West Bend responded

wow back at you!! what a nice review...so glad to hear you enjoyed everything and yes we agree Cody is great!! danny shutts, gm

July 12, 2019

No pressure I though Jim did a great job. He helped me feel at easy and explained things thoroughly. He took into consideration all our needs. I felt no pressure More

by Suomikuutsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
Jul 17, 2019 -

Russ Darrow Toyota of West Bend responded

thanks so much for the great review and kind words for Jim...we all appreciate this very much!! danny shutts, gm

July 07, 2019

Awesome Had Travis and he was excellent to work with. Willing to give us whatever he could to make sure we had the best payment possible! Thank you Travis! L More

by Kstory94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin G
Jul 08, 2019 -

Russ Darrow Toyota of West Bend responded

We agree with you..Travis is great!! we really appreciate you taking the time to review him and your business!! danny shutts, gm

June 30, 2019

New car purchase Arrived at the dealership around 9 to test drive used and new vehicles. Completed a purchase by 1230. Cody (sales) was fantastic. Answered every qu More

by New Camry Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gersonde , Cody Baertschy
June 28, 2019

Superb customer Service My fiancé and I stopped in to begin our research on purchasing in the future, a SUv. Jim helped us and took us on a test drive. He was very knowledgea More

by Jen1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bechler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dunker
Jun 28, 2019 -

Russ Darrow Toyota of West Bend responded

Jen, thanks very much for the great review and your kind words!! much appreciated by all here at Russ Darrow Toyota!! danny shutts, gm

...
53
...