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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
917 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 917 reviews

April 22, 2025

Very quick and efficient oil change. Courteous and knowledgeable staff answered all my questions and concerns. More

by Wolfpupsarah99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH PFLUGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pastorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Russ Darrow Toyota of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

April 21, 2025

I drove here from Milwaukee, and I think it was worth every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here. More

by MORNINGGUY_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Buettner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

April 21, 2025

Experience was great as always. Wait time was great. Rob did a great job with questions that I had. More

by Abby1185
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Martin
Apr 21, 2025 -

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

Great place! Service is always great, I’ve never had any issues, pleasant and clean environment More

by AMUNDSON582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth A Tearney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mcginnis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Apr 19, 2025 -

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

Friendly staff & very knowledgeable about the vehicles. Patient with all my questions! Dan took away all my stress and was so helpful. More

by ESLAYTON333
Recommend Dealer
Yes
Employees Worked With
Janessa Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Russ Darrow Toyota of West Bend responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

Everything was on time and the advisor knew his product and made good recommendations for future services. More

by Jurge58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth A Tearney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Lundberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

A very clean, friendly dealership They keep good records and are always on top of my service needs More

by LANGSANDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Pastorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

April 18, 2025

I world recommend this dealer. Service was fast and efficient with clear explanation of what needed to be done. More

by MLOCHBAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH PFLUGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

April 18, 2025

Helpful and pleasant to work with. Everyone was ready to answer questions and all were friendly. More

by denmil99
Recommend Dealer
Yes
Employees Worked With
Heather Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Gagliano
Apr 18, 2025 -

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

April 18, 2025

Expedient and efficient service. The service writer was knowledgeable and answered all my questions. All employee interactions were friendly and positive. More

by suemaurer58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth A Tearney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

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