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Russ Darrow Toyota of West Bend - Service Center

West Bend, WI

4.6
324 Reviews
Call Service Center (262) 292-9666

324 Reviews of Russ Darrow Toyota of West Bend - Service Center

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February 21, 2022

Had a problem with remote starter. They scheduled repair for next business day. Working great again. Honored warranty and provided shuttle service during repair. Great overall service More

by tomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jones
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Mar 08, 2022 -

Russ Darrow Toyota of West Bend responded

so glad to hear!! danny shutts, gm

February 08, 2022

I always receive good service everybody is friendly my vehicle always gets done within a good time range More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbigail
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January 27, 2022

The Service and response to an auto problem is outstanding. I would and do recommend them to everyone. They are friendly and efficient. They are the best of the best!👏👏👏👏 More

by Dottie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 18, 2022

Service was great. Very friendly people. They did not over charge. I was very impressed with the experience. More

by Verner480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
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January 08, 2022

They are courteous, observant, and prompt; they explain things and answer my questions. They go out of their way to accommodate my limited walking ability, by parking my vehicle close to the building in a More

by Sallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Report | Print
January 06, 2022

Very friendly greeting. Professional workers. Thorough service. Very helpful explaining what was done to the vehicle. More

by Scooter1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Lundberg
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Jan 07, 2022 -

Russ Darrow Toyota of West Bend responded

thanks for thenice review!!danny shutts,gm

January 04, 2022

Their service and service department were wonderful. They treated me well and took care of my car. More

by eduventure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Report | Print
Jan 07, 2022 -

Russ Darrow Toyota of West Bend responded

thanks!! danny shutts, gm

December 28, 2021

Daniel Rouse did an excellent job taking care of my Camry's needs. He is very knowledgeable about the technical needs, especially the needed ECM update. He also did a gr8 job of keeping me updated a More

by Eapoehlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Report | Print
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thank you so much!! danny shutts, gm

December 27, 2021

Very Courteous and polite. Quick service and clean once it’s done. Made it a pleasant experience More

by mikekoput
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thanks Mike!! danny shutts, gm

December 13, 2021

Polite service. Took my car is at appointment time. No extra waiting. Service was efficient More

by Janwt85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Becker
Report | Print
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

Thanks Jan!! danny shutts, gm

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