Russ Milne Ford

Michele was awesome. Excellent salesperson. Honest and upfront about all aspects of the vehicle. She was also able to find me financing for an older vehicle. Great person Excellent salesperson. Honest and upfront about all aspects of the vehicle. She was also able to find me financing for an older vehicle. Great person and better salesperson. More

Everything went well, and I lit was pleasant to do business again with Kelly, and Russ Milne Ford! business again with Kelly, and Russ Milne Ford! More

Awesome dealership, always helps out when I need it. Was able to pay off my lease and get me in a new vehicle in the same day! Was able to pay off my lease and get me in a new vehicle in the same day! More

Linda Flynn at Russ Milne Ford is an excellent salesperson. I have gone to her for several years now and she always goes above and beyond to make my leasing my vehicle an excellent experience. W salesperson. I have gone to her for several years now and she always goes above and beyond to make my leasing my vehicle an excellent experience. With Covid restrictions, she went way beyond her normal sales job, as I am extremely cautious and she did everything to make the experience quick and safe. I would recommend her (and have several times over) to friends and family. More

Russ Milne Ford is a dealership that makes buying a new car a pleasurable experience. Customer service and honesty in the transaction is of paramount importance to them. car a pleasurable experience. Customer service and honesty in the transaction is of paramount importance to them. More

The total experience from your sales person John Mann to financing to bringing the car home was flawless. Your ability to answer all questions and your knowledge was very helpful in making our decision. Tha financing to bringing the car home was flawless. Your ability to answer all questions and your knowledge was very helpful in making our decision. Thanks again to the team at Russ Milne Ford. More

I didn't visit the dealer directly, everything was done over the phone, text and email. I worked with Drew McCracken on getting a vehicle that wasn't available locally and he was a pleasure to deal with. P over the phone, text and email. I worked with Drew McCracken on getting a vehicle that wasn't available locally and he was a pleasure to deal with. Plenty of communication, over all the methods I mentioned and follow ups. Overall this was the best vehicle purchase experience I've ever had. More

Never take your vehicle to this service department. I paid top dollar for all new brakes and rotors that squeak since the day I brought the car home. Recently, I returned to inquire about the sqeaking an paid top dollar for all new brakes and rotors that squeak since the day I brought the car home. Recently, I returned to inquire about the sqeaking and mountain of brake dust on my rims and they charged me again to tell me that it's my imagination. I had to pay for $150.00 for a rental vehicle for just one day of an attempt of additionally scammed out of new coil springs for $1200.00 for which there is no proof that this is needed. I will never return to this horrid dealership. And I will tell everyone I know! More

I went to another Ford dealer and after 20 minutes of in the car adjusting seats playing with all the gadgets nobody came by to see us. We were the ONLY couple in the showroom so we walked out. The staff wa the car adjusting seats playing with all the gadgets nobody came by to see us. We were the ONLY couple in the showroom so we walked out. The staff was more interested in tv and talking to each other. Went down the road to Russ Milne and was greeted at the front door and brought to a salesman named Jim Lutsey and bought a car within 1hr. I love the way I was treated so I.m now on my 3rd vehicle in 2 years. If you treat people right like Russ and his sales force does the sales of trucks and car will follow. More

Outstanding customer service in the parts department Matt Scott they go beyond the call of duty and in the collision shop Manager Dwayne they do an awesome job highly recommend them excellent service Scott they go beyond the call of duty and in the collision shop Manager Dwayne they do an awesome job highly recommend them excellent service More