Russell Barnett Ford
Winchester, TN
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47 Reviews of Russell Barnett Ford
I had a very pleasant experience when purchasing a new van. No high powered sales pitch or pressure. Chris Hunter was my sales person and made the experience very easy. van. No high powered sales pitch or pressure. Chris Hunter was my sales person and made the experience very easy. More
Negotiated one deal over the phone with JC. Got to the dealership and Dallas wouldn't let the deal go through and raised the price. Told me they made a mistake and I would have to eat 100% of Got to the dealership and Dallas wouldn't let the deal go through and raised the price. Told me they made a mistake and I would have to eat 100% of that mistake. Asked for second key fob for a Ford at a Ford dealership and was told that was possible due to the cost. Very unprofessional dealership was the only person in the dealership besides the 8 people working the sales floor people kept leaving and going on smoke breaks while I was waiting on paperwork. More
We had an excellent experience with Russell Barnett Winchester helping my Son in purchasing his new truck and couldn’t be happier with how everything went. JC was absolutely fantastic to work with — fr Winchester helping my Son in purchasing his new truck and couldn’t be happier with how everything went. JC was absolutely fantastic to work with — friendly, knowledgeable, and never pushy. He took the time to answer all of our questions, walked us through every step, and made sure my son felt confident and excited about his purchase. You can tell he genuinely cares about his customers and wants them to leave happy. This is my sons second vehicle he has purchased from JC! We also want to thank the sales manager, Josiah, who went above and beyond to help make the deal come together. He worked hard to get everything lined up for us and made the process smooth and stress-free. From start to finish, it was a great experience at the dealership. If you’re looking for a new vehicle, we highly recommend asking for JC — he will take great care of you! More
Chris and the rest of the staff at Russell Barnett Ford of Winchester continue to exceed in all areas of customer service. This small-town dealer sets the standard in customer service and support! Excell of Winchester continue to exceed in all areas of customer service. This small-town dealer sets the standard in customer service and support! Excellent! More
Best service possible Chris knocked my deal out of the park He listened to what I wanted and worked the deal as best as he was able and met all my goals at the end park He listened to what I wanted and worked the deal as best as he was able and met all my goals at the end More
I recently worked with Ahmad Taylor at Russell Barnett Ford in Winchester, TN, and even though I ultimately did not purchase a truck, I felt compelled to leave a review because of the outstanding service Ford in Winchester, TN, and even though I ultimately did not purchase a truck, I felt compelled to leave a review because of the outstanding service he provided. Ahmad was extremely professional, patient, and genuinely invested in helping me find the right vehicle for my needs. What stood out the most was his commitment—Ahmad consistently checked in throughout my search, offering guidance, answering questions, and making sure I had everything I needed to make an informed decision. At no point did I feel pressured or rushed; instead, he made the entire experience comfortable and customer-focused. If you are in the market for a vehicle, I highly recommend working with Ahmad Taylor. His professionalism, service, and dedication truly set him apart. More

