
Russell Barnett Ford
Winchester, TN
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35 Reviews of Russell Barnett Ford
Oskars web page The dealerships web page is ok.. but when i used Oskarsalescars web page it made it so much simpler... i will tell my friends about his page... oskar The dealerships web page is ok.. but when i used Oskarsalescars web page it made it so much simpler... i will tell my friends about his page... oskar is a great salesman..... More
Financing issues but generally satisfied with the purchase. I purchased a used Ford Explorer XLT in Nov. 2018 at this dealership. Whilst we have spoken with several other dealerships' agents and have done our p I purchased a used Ford Explorer XLT in Nov. 2018 at this dealership. Whilst we have spoken with several other dealerships' agents and have done our personal research on the type, year model of the next car we would like to purchase, we got hooked up instantly to this dealership having to deal with the most hardworking & pressing car dealer management there is. The haggling of the price and freebies (for which stupid as we are, thought the freebies were- all for free) past the closing time of 6 pm and thus, were told to just take with us the SUV we wished to buy and complete the rest of the dealings the following day. We ended trading our 2013 Toyota car for not a very good deal on our behalf to get the SUV we wanted. The rest is history. Given some misunderstanding with the financing and some personal issues, this review came late. Rest assured the people that comprise this dealership, "business-minded" as they are expected to be, are very nice, sensitive people. To AL STIDHAM, Russell Barnett's sales agent, and who arranged most of our dealings with this company; from our car purchase to our first oil change & car cleaning, thank you so much! No one could have done it better. Your kind, very calm & professional manner is beyond compare. Two thumbs up for you, Sir! To the people from the service department, you did a good job-thanks a lot. More
JD searched and found the vehicle I wanted I appreciate the fact that JD did not quit until he found the vehicle I wanted. I gave him a laundry list of requirements which he used to get exactl I appreciate the fact that JD did not quit until he found the vehicle I wanted. I gave him a laundry list of requirements which he used to get exactly what I asked for. He explained everything as the process went along. I would recommend JD and his team when looking for a vehicle. Nancy D. More
Older vehicle obviously not inspected The vehicle I bought while older had a massive fuel leak and now the check engine light is on, most likely from the fuel leak. I did not give them a c The vehicle I bought while older had a massive fuel leak and now the check engine light is on, most likely from the fuel leak. I did not give them a chance to fix because if you will sell a car like that no telling how they would fix it. I will never do business here again. More
Oscar is hard working dude I enjoy doing business with these guys.ford makes their job easy making such a great product,but they work hard to earn your business.👍🏻 I enjoy doing business with these guys.ford makes their job easy making such a great product,but they work hard to earn your business.👍🏻 More
My new Ecosport Just bought the new Ford Ecosport from Russell Barnett in Winchester Tn. Have bought many cars from Russell Barnett. We make a point to buy from our f Just bought the new Ford Ecosport from Russell Barnett in Winchester Tn. Have bought many cars from Russell Barnett. We make a point to buy from our favorite salesperson, Rudy McConnell who's been there for many years. We trust him to get us the best deal possible. Our experience with the service department is excellent. You could not ask for a better service manager than Chris Mantooth. He will go over and beyond to help you with any problem or service for your car. Go here first. Ask for Rudy. More
Great customer service Oskar was an excellent salesman. He worked with our schedule and made an appointment for us that ran through after normal closing time. He was patien Oskar was an excellent salesman. He worked with our schedule and made an appointment for us that ran through after normal closing time. He was patient, knowledgeable, and well versed. Ultimately working with us to make the deal. We love our new to us 2013 F150 Lariat. We have been long time customers at this dealership and receive nothing but high level service. Would recommend Oskar and Russell Barnett Ford in Winchester TN to anyone who wants a straight up deal. More
Wouldn’t buy anywhere else Walked in looking at 15 Chrysler 200 , I had a trade in I was parting with , after going over the numbers the salesman Oskar informed me that he think Walked in looking at 15 Chrysler 200 , I had a trade in I was parting with , after going over the numbers the salesman Oskar informed me that he thinks I wouldn’t be getting a good deal . I thought this was gonna be a time for him to try and upsell me , but he explained to me he could get me in a brand new car with a 7yr 100,000 mile warranty for the same payment I was making on my truck it caught my attention , I ended up leaving the lot in a 2018 Fusion the nicest car I have ever owned , I know salesman sometimes get a bad wrap for these kinds of things but I tell ya the guys at Russell Barnett got me in a brand new car for the same payment I was making on my 2012 mode truck I couldn’t be more happy , on a side note my insurance went down as well . Go see these guys at Russel Barnett you will not be disappointed !!!! More
Treated us like we mattered. Salesman and finance guy were real helpful and worked with us.They got us the car ready as promised and filled it up with gas and washed it, Salesman and finance guy were real helpful and worked with us.They got us the car ready as promised and filled it up with gas and washed it, More
Great buying experience I was very impressed with Russell Barnett Ford and the entire buying experience. Everyone was great to work with and went the extra mile to ensure we I was very impressed with Russell Barnett Ford and the entire buying experience. Everyone was great to work with and went the extra mile to ensure we had a smooth process. More