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Russell & Smith Honda

Houston, TX

4.8
2,786 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,786 reviews

April 17, 2025

Friendly and courteous technician. Explained to me the process. Great service department from the beginning to end. More

by m69landry
Service Price Transparency
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Yes
Employees Worked With
Nicholas Calaranan
April 16, 2025

Great service provided by BJ Salinas. They worked on it for three days great servic More

by Shakunthala
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Recommend Dealer
Yes
Employees Worked With
Bj Salinas
April 15, 2025

Excellent, caring and professional service. I received prompt service. The best service advisor Gerardo Cabral. Hats off to the excellent and knowledgeable technician Tim. More

by corkpearrie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral, and Tim
April 14, 2025

Friendly and courteous technician. Explained process, cost and approximate time for completion. THANKS BJ for your excellent customer service. Meet service expectations and deadline More

by amariebush8
Service Price Transparency
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Yes
Employees Worked With
BJ
April 12, 2025

Better service in both Sales and Service than other Honda dealers that are closer to my house. More

by Walter
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alan Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Cabral in service dept
April 12, 2025

I have been trusting Russell & Smith Honda Service for years and have never been disappointed. More

by Gil Romero
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Dept. - Esteban Meza
April 11, 2025

The service center experience is exceptional and top-notch. Years after your warranty ends you’ll still be visiting Russell and Smith Honda for service and sales. More

by CoupeAcc
Service Price Transparency
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Yes
Employees Worked With
Ryne and BJ
April 09, 2025

We always have a good experience at Russell & Smith Honda. They are very efficient, on-time and thorough. BJ was very helpful throughout our repair service and following up afterwards. Thank you BJ More

by shstaats
Workmanship
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
April 03, 2025

Really nice experience! Salesman Daniel Garcia was so nice and courteous. The finance office explained everything to my satisfaction and were very patient. Would highly rec More

by Carolyn Wilrich
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Garcia-Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamarr Carswell
April 01, 2025

The dealership had a relaxed, well run atmosphere. The staff was professional, hard-working and conscientious. More

by byrdet
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Johnson
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