Russell & Smith Honda

"Exceptional Service" My experience was seamless, thanks to my salesman's efforts. Thank you Louis Medina for your exceptional service from start to finish! Sincere My experience was seamless, thanks to my salesman's efforts. Thank you Louis Medina for your exceptional service from start to finish! Sincerely, Jamaica McQueen More

Great car buying experience Great buying experience, no pressure - GT took good care of us and his knowledge and expertise helped us decide what vehicle we wanted to buy. Great buying experience, no pressure - GT took good care of us and his knowledge and expertise helped us decide what vehicle we wanted to buy. More

Awesome and Stress Free I must admit the car process is usually stressful when it comes to searching for a car. Thankfully I was able to utilize their website to find the car I must admit the car process is usually stressful when it comes to searching for a car. Thankfully I was able to utilize their website to find the car I want for the price I needed. To add to it, my sales agent, GT was amazingly helpful and knowledgeable. I must say I appreciated that!! Nicholas in the finance dept was also nice and helpful! I'm thoroughly pleased!! More

Fantastic experience Great responses to internet query and provided pertinent information to assist in purchase decision. Easy to understand financial options and my ques Great responses to internet query and provided pertinent information to assist in purchase decision. Easy to understand financial options and my questions were answered with ease. Felt like I received excellent service throughout purchase experience. I will be back when I need another vehicle and will recommend to friends. More

Fantastic first car purchasing experience GT made my first car purchase an exceptional experience. His enthusiasm and positive attitude made me feel welcome. He was very knowledgeable of the c GT made my first car purchase an exceptional experience. His enthusiasm and positive attitude made me feel welcome. He was very knowledgeable of the car I was shopping for, and truth be told, this was the biggest factor in my decision to purchase the car from them. Right from the beginning of the test drive, he explained and demonstrated the keyless entry, remote start, android auto, brake hold, and voice commands, to name a few. These were essentials and the biggest features coming from my 10-year old car. He went top to bottom, explaining every button and features. Any additional questions I had, such as which gas to use, different ways of unlocking the doors and trunk, what nitrogen tires were, and additional accessories, were thoroughly answered. Both GT and Dino worked diligently with me to make sure I got the best price for the car. In the finance office, Kelvin and Karan were more than patient and answered every question I had about the warranties and other coverage offered. All of them went above and beyond to make sure I was satisfied before signing anything. By far the cleanest and nicest looking dealership I've been to. The holiday music was a nice touch as well. It was very bright and pleasing while I was at the dealership. I really like how the service department is attached and in the same building as the rest of the office. Other dealerships usually have them separated, and their service buildings look like they came from a different decade. More

buying a 2016 crv honda i high recommend the sales person I had ms. anna barbar. She was well informed, explained the deals she had available clearly and followed up the crv i high recommend the sales person I had ms. anna barbar. She was well informed, explained the deals she had available clearly and followed up the crv sales with clear explanations of the operation and electronics of the car. She was far superior to the sales person I had dad on the 2004 honda pilot i also purchased at Brussel and smith in 2004. And she has offered to follow up at any future time in explaining any issues or problems I might have with the car, No high pressure here, just a delightful individual making it easy and pleasant to buy or not buy. I recommend her most highly to one and all potential purchaser of a new or used car. I also received a very nice discount on the car which was a new car one year old with zero miles on it. I probably saved about $5,000. by not buying right away when the car first came on market. I am very pleased with my purchase and plan to keep the car for some years before replacing it. More

Excellent Service and Price from Ari on New Car Purchase Ari worked with me on buying my new 2017 honda ridgeline in December 2016. First meeting was to test drive the car, and Ari explained the features. He Ari worked with me on buying my new 2017 honda ridgeline in December 2016. First meeting was to test drive the car, and Ari explained the features. He showed patience and knowledge during the test drive. Ari did not come across as pushy or deploying hard-sell tactics on me, but he was diligent and motivated to follow up with me on the next day with a confirmed price quote for the new car. Besides good services, customers ultimately also want the best price for their car purchase. Ari was able to come through with the best price when I collected prices quotes from several Honda dealers in Houston, even as far as Spring and Galveston. I recommend Ari as a good salesperson to work with if you are looking to buy a Honda car in houston. I bought the new Ridgeline one day after test driving it at Russell Smith. More

Amazing. As soon as I walked through the doors, GT's first priority was to find any way to help me immediately. And I actually really help me through my first As soon as I walked through the doors, GT's first priority was to find any way to help me immediately. And I actually really help me through my first car process, so I really do appreciate that from him. More

Good experience for our Chinese buyers. Excellent experience for our Chinese buyers! GT is really a nice and patient salesman. He helped us with a lot, and try to deal with problems from ou Excellent experience for our Chinese buyers! GT is really a nice and patient salesman. He helped us with a lot, and try to deal with problems from our perspective. More

I would recommend using GT TAN at Russell & Smith Honda GT TAN helped my husband and I find the exact car that we wanted. We ended up choosing a Honda Pilot. The dealer didn't have the interior color that GT TAN helped my husband and I find the exact car that we wanted. We ended up choosing a Honda Pilot. The dealer didn't have the interior color that we wanted, but GT made sure that we got the exact car we wanted by checking inventory at other dealerships. He was very efficient and helpful while not being pushy. We had the car we wanted 2 days later. It was the smoothest car purchase that my husband and I ever experienced!!! More