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Russell & Smith Honda

Houston, TX

4.8
2,509 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,509 reviews

September 27, 2016

A blessing I have come in twice, once for my first car, which was a wonderful first experience for me! Secondly, to buy a new car after my wreck. Cyrus, Jad and More

by ernjstc95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrus Bahraini, Jerald Ardoin, Jad Aboul-Jibin
Sep 27, 2016 -

Russell & Smith Honda responded

We'll always be here for you! Customer service is extremely important for our team and it's great to hear you've had really good experiences working with our team. If there is ever anything else we can do for you, please just let us know. Thank you!

September 26, 2016

Outstanding Sales staff and financing! We came knowing what we wanted (2017 Honda Accord EX-L) but not sure of what engine and transmission type (V6- 6speed automatic or 4Cyl- CVT automatic More

by gutierrezj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Abarca, Jack Dino Varcados, Ari Imanraharja
Sep 26, 2016 -

Russell & Smith Honda responded

Thank you for the recommendation! It's great to hear you enjoyed working with our team on your test drives and then helping you pick out which Accord was right for you. If you have any questions about your new ride, please don't hesitate to let us know. Thanks again!

September 20, 2016

Professional and friendly He was so very helpful. Very knowledgeable about my vehicle and accessories. He never once tried to sell me anything that I didn't ask for or try and More

by Hondacrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dung Le
Sep 21, 2016 -

Russell & Smith Honda responded

That's what we like to hear! We know buying a car is a huge decision and we never want to push you to make that choice before you're absolutely ready with all the information you need. Feel free to drop by the dealership again if you have any questions about your new ride. Thank you!

September 19, 2016

Not pushy and very helpful I worked with Aveann. She was super helpful on the phone and was not pushy at all to make a sell. It made me much more likely to purchase a car from t More

by dsavage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aveann Douglas
Sep 19, 2016 -

Russell & Smith Honda responded

We're glad we could help! If you have any questions for us, please don't hesitate to give us another call or stop by the dealership if you're in the area. Thank you!

September 18, 2016

Very Happy Honda Owner This was my third Honda purchase and my third Honda dealership to work with in Houston. It was by far the most pleasant. The professionals at Russel More

by Happy Honda Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, David Nelson, Jad Aboul-Jibin
Sep 19, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation! We're glad you enjoyed working with our team to find your new Honda and we hope you'll stop back in whenever you're ready for that next Honda. Thanks again!

September 12, 2016

Excellent sales persons! It was very convenient for me to be able to make my deal in Spanish. Memo Torres and María made my life easier with their help through all the painf More

by Javier M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
María, Memo Torres, Jack Dino Varcados
Sep 19, 2016 -

Russell & Smith Honda responded

We're glad we could help, Javier! Please come back to see us again if you need anything else or have any questions. Thank you!

September 09, 2016

Great service! Good experience buying new car:) I had great experience buying new car with very nice, professional Sales Consultant Zee Usmani! He makes me feel great about Russell @Smith Honda! G More

by Natalia Kapustina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee Usmani, Jack Dino Varcados, Benito Sanchez, Jad Aboul-Jibin
Sep 09, 2016 -

Russell & Smith Honda responded

That's what we like to hear, Natalia! We really appreciate your recommendation of our team and we hope you'll come back to see us again as well. Thank you!

September 01, 2016

Dealer Rating We had a great customer service experience so far in Auto industry, best deal in town without any hesitation. I am really impressed with David Nelso More

by Ks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson
Sep 01, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a top priority for our team and it's awesome to hear you had such a great experience when you were working with David. Thank you for your support and we hope to see you again!

August 31, 2016

Great experience The sales and finance team was very helpful and supportive. My experience was very positive throughout the process. I would recommend this dealership More

by JAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Selam Fesehatsion, Jad Aboul-Jibin
Sep 01, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation! It was no trouble at all for our team to help you find exactly what you were looking for in a new ride. We can't wait to work with you again whenever you're ready for another upgrade. Thanks again!

August 28, 2016

Purchase experience Ari and Jab made this purchase so simple. No dickering just straight up great customer service! Thanks for taking such good care of me! Highly recom More

by Josiebo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Imanraharja, Jad Aboul-Jibin
Aug 29, 2016 -

Russell & Smith Honda responded

We are so happy to hear that Ari and Jab took great care of you! If there is anything else that you need, please don't hesitate to give us a call. Thank you for your business and we appreciate your feedback!

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