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Russell & Smith Honda

Houston, TX

4.8
2,534 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,534 reviews

July 22, 2016

Ian Nylander I went to RSHONDA in 2009 buy a Accord for my wife. Ian helped us and was so nice, when I needed another car I came back to him. He and the service More

by hughhhhhh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Nylander
Jul 22, 2016 -

Russell & Smith Honda responded

Thank you for coming back to see us once again, Hugh! We're thrilled to hear how much you've enjoyed working with Ian on your purchases over the years and we'll be here for you whenever you're ready for your next new ride or that car for your grandson. Thanks again!

July 22, 2016

Excellent service! I made two visits. During the first one, Matt Gul attended to me and was very helpful in providing information that assisted me in making my decision. More

by Satisfied lady new to Honda brand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gul
Jul 22, 2016 -

Russell & Smith Honda responded

Thank you for stopping by! We're so happy to hear how much you enjoyed working with Matt and Andy to find that new Honda you were wanting. Please let us know if you have any questions about your new ride. Thanks again!

July 20, 2016

Awesome My salesman Dennis Blossom was the best. He made me feel appreciated as a customer and went above and beyond to help me. The staff was also friendly More

by cmyles01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Blossom
Jul 20, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is extremely important to us here at Russell & Smith Honda and we're glad Dennis was able to take such good care of you during your visit. Thank you!

July 14, 2016

kareme amazing. anthony amazing. matt in service amazing It all started with matt in service. He made me feel like I was his most important customer of the day. I had a serious problem and needed a loaner. H More

by west
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karime, sales, Anthony, credit, Matt, service, yaay
Jul 14, 2016 -

Russell & Smith Honda responded

Thank you for taking the time to write such a lovely review for the Russell & Smith Honda team. We are dedicated to our providing our customers with a great car buying experience and we are proud of Karime, Anthony, and Matt for doing just that. Please let us know if there is anything you need. We thank you for your continued support and we hope you enjoy your new vehicle!

Jul 14, 2016 -

Russell & Smith Honda responded

We're glad everything was taken care of for you! Customer service is a top priority for our team and we'll always work our hardest to make sure whatever you need is completed before you leave. If there's anything else you need from us, please don't hesitate to let us know. Thank you!

July 13, 2016

Great service! Russell & Smith Honda is a great dealership to buy from. From the second I walked in, I felt comfortable and welcomed. Selam is a great saleswoman - i More

by L.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion, Nicholas Linder
Jul 14, 2016 -

Russell & Smith Honda responded

Thank you, L.R., for your kind words. We are proud to have Selam as part of our team and it is great to hear that she made your car buying experience a pleasant one. We thank you for your business and look forward to helping you in the future. Please let us know if there is anything else we may assist you with.

July 11, 2016

New vehicle purchase This is a great dealership managed by friendly, competent professionals. Both Jack "Dino" and Memo took the time to discuss options, availability and More

by TexasE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Memo Torres, Jack Dino Varcados, Nicholas Linder
Jul 14, 2016 -

Russell & Smith Honda responded

Thank you for your thoughtful review for Dino and Memo. We are so happy that they were able to provide you with the information you needed to make an informed decision. Please let us know if you need anything else. Congratulations on your new vehicle and we look forward to helping you in the future!

July 10, 2016

Pleasing, Prompt and thorough Experience was by far one of the most pleasant ones we have had in purchasing a car. Thank you for your continued smile and willingness to always mak More

by Wendy Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Matt Gul
Jul 11, 2016 -

Russell & Smith Honda responded

That's what we like to hear, Wendy! We really appreciate your support and we hope you'll come back to see us again soon. Thank you!

July 09, 2016

Great customer service As soon as I entered the parking lot & got out of my car I was greeted my a smiling salesman who then introduced me to his manager & offered me a bott More

by Asummers0413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion, Nicholas Linder
Jul 11, 2016 -

Russell & Smith Honda responded

Thank you for sharing this with us! We're so happy to hear you had such a great experience when you were looking for a new Honda with our team. Feel free to drop by the dealership again if there's anything else we can do for you!

July 02, 2016

Very good experience in helping me select and buy a new car. Selam Fesehatsion was my sales represenative and guided me through the process of selecting the automobile I had chosen. 'She also took extra time t More

by susanray,1944
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trey Bodwin, Selam Fesehatsion
Jul 05, 2016 -

Russell & Smith Honda responded

We'll always be here to help, Susan! Customer service is extremely important to our team and it's great to hear you really enjoyed working with Selam to find exactly what you wanted in a new ride. Thank you!

July 02, 2016

Friendly and cooperative It's been friendly and pleasant moment to have such a dealer for purchasing my New Honda. I would recommend to visit if your are looking for vehicle t More

by Prakash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Ari Imanraharja, Jad Aboul-Jibin
Jul 05, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation! We appreciate your support of our dealership and we'll always be here if you need anything for your Honda. Thanks again!

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