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Russell & Smith Honda

Houston, TX

4.8
2,509 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,509 reviews

June 26, 2016

Excellent Dealer Aveann Douglas is awesome. She is kind, courteous, and patient. I was researching multiple vehicles similar to the 2016 Honda Accord I bought. She kin More

by Peter Dahu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travonte Bodwin, Jack Dino Varcados, Aveann Douglas
Jun 27, 2016 -

Russell & Smith Honda responded

Thank you for sharing this with us, Peter! We really appreciate you going out of your way to leave us this awesome review and we'll be here for you if there's anything else our team can do for you. Thanks again!

June 25, 2016

so helpful and amazing place Really pleased with my experience at Russel & Smith Honda! Great service, great people, great deals. Selam was very energetic and willing to help me o More

by lancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jun 27, 2016 -

Russell & Smith Honda responded

We were happy to help! We'll always do what we can to make sure you have everything you need from us. Thank you!

June 25, 2016

Excellent Dealrs Great Buy Great Seales people We brought a Honda Accord Spot for my son and another Honda CRV- SE for my neiphew, same day. These guys are great. We have got best price than any ot More

by Honda Houston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jun 27, 2016 -

Russell & Smith Honda responded

Thank you for your support! We're glad Selam and our team could take care of everything you need while you were looking for the new rides for your son and nephew. Thanks again!

June 25, 2016

Great service, great people Cyrus was great. He was patient, not too pushy, and cooperative. I enjoyed working with him. Jad was also great. Overall, good satisfying experience. More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrus Bahraini, Jad Aboul-Jibin
Jun 27, 2016 -

Russell & Smith Honda responded

That's great to hear, Vanessa! If there is ever anything else you need, please don't hesitate to stop back in to see us again. Thank you!

June 24, 2016

Quick and Painless When I saw the new HR-V I knew I just had to have one. I submitted my TRUECar request and got several prices from the certified dealers. I had purch More

by MickeyMobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Linder, Ari Imanraharja
Jun 27, 2016 -

Russell & Smith Honda responded

Thanks for coming back in to work with us once again! We appreciate your continued support of our dealership and we hope you're loving your new HR-V. Thank you!

June 24, 2016

Excellent car buying experience . Great customer service, this dealership is top notch! Cyrus was very knowledgeable and followed up on our requests in a very timely manner. More

by djustice50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyrus Bahraini, Benito Sanchez, Jad Aboul-Jibin
Jun 27, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a top priority for our team and we're glad you enjoyed working with Cyrus to find your new ride. Thank you!

June 23, 2016

Very helpful and respectful I had a very good experience at Russell & Smith Honda. Selam greeted me as I walked in and, from that moment on, all she did was help me. She really d More

by rreis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jun 23, 2016 -

Russell & Smith Honda responded

Thank you for sharing this with us! We really appreciate your support and we'll always be here for you if there's anything at all you might need for your vehicle. Thanks again!

June 23, 2016

What a sales person Selam was my sales person.She was very helpful and knowledgeable about the automobile that i purchased. she is the great sales person. She instructed More

by LAWRENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jun 23, 2016 -

Russell & Smith Honda responded

Thank you for your kind words, Lawrence! We're glad you had such an awesome time working with Selam to find that new ride you had been looking for. Feel free to drop by and see us again if you ever have any questions!

June 20, 2016

Great Experience I went into Russell and Smith Honda and left with the car that I wanted. Mr. Patel was helpful throughout the whole process. Great Place! More

by AshleyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Russell & Smith Honda responded

That's what we like to hear, Ashley! If you need anything at all for your new ride, please don't hesitate to let us know. Thank you!

June 18, 2016

A stress-free car buying experience I conducted my research on the Honda HRV and was prepared to purchase. Mr. Dung Le provided me the respect I deserved which made my new car buying exp More

by twalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dung Le, Jad Aboul-Jibin
Jun 20, 2016 -

Russell & Smith Honda responded

That's what we like to hear! We know buying a car can be a bit stressful at times but we'll always do what we can to make sure your visit goes as smooth as possible. Thank you!

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