Russell & Smith Honda

Good service and friendly Sales Consultant I was attended by Sales consultant Maria Avellaneda. I would like to say well done. She is very friendly, understanding and most importantly doesn't I was attended by Sales consultant Maria Avellaneda. I would like to say well done. She is very friendly, understanding and most importantly doesn't push you to make a decision if you are not ready. =) More

Great dealership! Even though we came in late on a Saturday night, everyone was helpful and friendly so it made it less painful:) Not once did anyone hurry us or make Even though we came in late on a Saturday night, everyone was helpful and friendly so it made it less painful:) Not once did anyone hurry us or make us feel badly and although we were all tired at the end of a long day, it was a good experience. More

January car purchase Sales and finance people were great but the long wait was not. It took us 4 hours from entering the store to leaving with a new car. This is our 6th H Sales and finance people were great but the long wait was not. It took us 4 hours from entering the store to leaving with a new car. This is our 6th Honda purchase, we have always left other dealerships in less than 2 hours when purchasing a car.. Service department also very slow. Promise work to be done in a certain time frame and we have learned to add 2 hours to that time. More

New car with a scratch I would recommend this dealership to purchase a vehicle and the service department is very efficient. My new HRV had a hairline scratch and they got i I would recommend this dealership to purchase a vehicle and the service department is very efficient. My new HRV had a hairline scratch and they got it fixed in one day and I had a brand new loaner car for the day. More

Quick and Smooth The whole process was smooth and quick. I took a drive test and drove the car smoothly. There were no arguments or complaints. The dealer was polite, The whole process was smooth and quick. I took a drive test and drove the car smoothly. There were no arguments or complaints. The dealer was polite, attend to us quickly, and answered all of our questions. More

It's the intangibles that count My wife and I will readily admit to having some trepidation regarding the purchase of a new vehicle. It is not something that we do often. We had an My wife and I will readily admit to having some trepidation regarding the purchase of a new vehicle. It is not something that we do often. We had anticipated visiting many dealers and brands before making a decision. Fortunately, our first (and last) stop was at R&S Honda where we had purchased a vehicle in the distant past. Maria Avellaneda took extra time to help us select the correct model and trim level for our needs. The rest of the experience including the financial was handled with competence and professionalism. In a time when American businesses are going down the path of mindless "process improvement" it is very nice to know that there are still companies that build their business model on integrity and trust. More

Great experience! I Bought my first car here and the salesman was very helpful! I was able to get exactly what I wanted for a good price. I Bought my first car here and the salesman was very helpful! I was able to get exactly what I wanted for a good price. More

Happy customer Finally purchased my first car and I couldn't of chosen a excellent dealership than Russell and Smith Honda staff was so attentive and friendly! Finally purchased my first car and I couldn't of chosen a excellent dealership than Russell and Smith Honda staff was so attentive and friendly! More

Friendly & professional service! GREAT team of qualified individuals who will help you find the BEST car for your budget! I specifically worked with Dung Le & Dennis Blossom who helpe GREAT team of qualified individuals who will help you find the BEST car for your budget! I specifically worked with Dung Le & Dennis Blossom who helped me from a sales perspective and with Amanda Lumen who took care of all the paperwork between the dealership and the bank. They all made sure I was well taken care of & eventually got the car that fits my preferences. If you want a reliable & affordable car, this is definitely the place for you. More

Birthday gift We purchased a 2010 Jeep Patriot from Russel and Smith Honda for my sons 16 birthday. I called to make sure the car was available and spoke to Thess. We purchased a 2010 Jeep Patriot from Russel and Smith Honda for my sons 16 birthday. I called to make sure the car was available and spoke to Thess. Its not often buying a car is a pleasant experience but Thess made it one. She is very professional and makes sure that the customer is taken care of. I will come back to Thess in the future when I am in need of another car. Thanks again!! B. Shelton More